Start a new comparison
Delete

American Furniture Warehouse

Furniture and Decor
  • 4 ISSUES RESOLVED
  • 161 TOTAL REVIEWS
  • $29.6K CLAIMED LOSSES
  • $924 AVERAGE LOSS
2.3
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Product and the price 2
  • Have bought several pieces of furniture here 2
  • Easy checkout 2
  • Delivery crew 2
  • Scheduling delivery 1

Customers don't like

  • Customer service8
  • Rude customer service4
  • Defective furniture3
  • Customer service and management3
  • Rude delivery crew2
Delete

Pottery Barn

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 38 COMPANY RESPONSES
  • 527 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Product 9
  • Furniture 6
  • Sales associates 5
  • How the products look in the beginning 4
  • Our sales person 3

Customers don't like

  • Poor customer service46
  • Unresponsive customer service6
  • Bad quality6
  • Incompetent people5
  • Lack of communication4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel