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American Furniture Warehouse

Furniture and Decor
Has verified representatives
  • 4 ISSUES RESOLVED
  • 32 COMPANY RESPONSES
  • 146 TOTAL REVIEWS
  • $20.5K CLAIMED LOSSES
  • $708 AVERAGE LOSS
2.3
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Product and the price 2
  • Have bought several pieces of furniture here 2
  • Easy checkout 2
  • Delivery crew 2
  • Scheduling delivery 1

Customers don't like

  • Customer service7
  • Rude customer service3
  • Defective furniture3
  • Rude delivery crew2
  • Customer service and management2
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Pottery Barn

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 35 COMPANY RESPONSES
  • 497 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.9
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Product 9
  • Furniture 6
  • Sales associates 5
  • How the products look in the beginning 4
  • Our sales person 3

Customers don't like

  • Poor customer service46
  • Bad quality6
  • Incompetent people5
  • Delivery service4
  • Unresponsive customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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