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American Furniture Warehouse

Furniture and Decor
Has verified representatives
  • 4 ISSUES RESOLVED
  • 32 COMPANY RESPONSES
  • 142 TOTAL REVIEWS
  • $20.5K CLAIMED LOSSES
  • $708 AVERAGE LOSS
2.4
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Product and the price 2
  • Have bought several pieces of furniture here 2
  • Easy checkout 2
  • Delivery crew 2
  • Scheduling delivery 1

Customers don't like

  • Customer service4
  • Rude customer service3
  • Defective furniture3
  • Rude delivery crew2
  • Customer service and management2
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Ethan Allen

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 209 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
1.5
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Service provided while making the sale 1
  • Delivery 1

Customers don't like

  • Poor customer service5
  • Poor quality3
  • Lack of accountablity3
  • Poor deliery and poor design skills1
  • Lack of professionalism1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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