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American Furniture Warehouse

Furniture and Decor
Has verified representatives
  • 4 ISSUES RESOLVED
  • 32 COMPANY RESPONSES
  • 133 TOTAL REVIEWS
  • $19.8K CLAIMED LOSSES
  • $732 AVERAGE LOSS
2.5
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Delivery crew 2
  • Product and the price 2
  • Easy checkout 2
  • Have bought several pieces of furniture here 2
  • Scheduling delivery 1

Customers don't like

  • Defective furniture7
  • Customer service7
  • Customer service and management5
  • Rude customer service5
  • Rude delivery crew3
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Crate And Barrel

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $13K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.9
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Jessica 1
  • Product design salespeople at store 1
  • Products 1
  • Sofa before it frayed 1
  • Sofa in store 1

Customers don't like

  • Affect on my time5
  • Regret decision5
  • Horrible customer service5
  • Long delays5
  • Incorrect information3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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