American Furniture Warehouse vs Ashley Furniture

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American Furniture Warehouse

Furniture and Decor
Has verified representatives
  • 4 ISSUES RESOLVED
  • 32 COMPANY RESPONSES
  • 128 TOTAL REVIEWS
  • $19K CLAIMED LOSSES
  • $732 AVERAGE LOSS
2.4
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Have bought several pieces of furniture here 2
  • Delivery crew 2
  • Easy checkout 2
  • Product and the price 1
  • Scheduling delivery 1

Customers don't like

  • Defective furniture7
  • Customer service5
  • Rude customer service5
  • Customer service and management3
  • Rude delivery crew3

Products by American Furniture Warehouse

No items

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Ashley Furniture

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 2186 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Design of furniture 19
  • Salesperson 11
  • Price 7
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Being lied to36
  • Quality of furniture24
  • Customer service sucks23
  • No one wanted to fix problem20
  • Customer service19

Products by Ashley Furniture

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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