PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Freedom Insurance and State Farm Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American Freedom Insurance
State Farm Insurance

American Freedom Insurance and State Farm Insurance Overview

Total reviews
14
1110
Company responses
0
0
Issues resolved
0
8

State Farm Insurance was first mentioned on PissedConsumer on Apr 24, 2008 and since then this brand received 1110 reviews. It is 1096 reviews more than American Freedom Insurance received since Aug 15, 2013.

American Freedom Insurance and State Farm Insurance Consumer Ratings

Rank
367 out of 1880 in Insurance category
146 out of 1880 in Insurance category
Customer service
224 in category
154 in category
Product or Service Quality
220 in category
117 in category
Website
264 in category
113 in category

According to consumer ratings and reviews, State Farm Insurance ranks 221 points higher in the Insurance category than American Freedom Insurance. People gave American Freedom Insurance 1 stars for Customer service criterion in Insurance category and it is 225 points higher than the worst rated brand in this category. At the same time, State Farm Insurance was rated 1.2 stars for Customer service criterion in this category and it is 295 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that State Farm Insurance has a higher rating than American Freedom Insurance. Regarding Website criterion, consumers gave American Freedom Insurance 1 stars and it is 59% worse than other in category. State Farm Insurance however was rated 1.9 stars and it is 75% greater than other in category.

American Freedom Insurance and State Farm Insurance Rating Details

Customer service
1 (4 reviews)
1.2 (342 reviews)
Reviewer's quote

...I received nothing but stalling and poor service from the claims adjuster. He didn't return my calls or my e-mails. I had to initiate the calls...

PissedConsumer950098

...They have the worst customer service I have ever experienced with any company I have dealt with and they flat out lie..

DONNA M
Product or Service Quality
1 (4 reviews)
1.4 (314 reviews)
Reviewer's quote

Was told a check would be mailed to me but I have yet to receive anything. The lady whose insured with them hit my car 3 months ago and I still am waiting to get the money to fix my car really thinking about driving to Chicago and getting my check in person

Crystal S

I bought my son a car and added it to my policy. I had a previous accident two years ago and my policy was not effected. The accident was my fault because of a rear end collision. Still my premium did not change. When I added the vehicle I was quoted $280 a month for my son car. Approximately a...

Jeryl
Website
1 (4 reviews)
1.9 (263 reviews)
Reviewer's quote

People please run from this insurance company, it’s terrible we’ve been waiting a month to get our vehicle fixed and still nothing. The customer service is people are clowns

Angela S

But when you need to file a claim they send you to the stateFarm website and special team21 who are trained to give excuses and not pay claims. I have yet to get paid for a rear hit on 7/3/19 from a state farm insured SUV. State Farm has refused to send their adjuster and will not accept the...

Ariza

American Freedom Insurance and State Farm Insurance Pros and Cons

Pros
No votes
  • Pleasant local agent
  • Agent
  • Local agent is great
Cons
No votes
  • Customer service
  • Inability to resolve claim
  • Really bad service

American Freedom Insurance and State Farm Insurance Most Positive Reviews

Top rated reviews
No votes
5

Kathryn Willis Collins bait and switched me on my insurance prices and all she could talk about when I was getting signe...

American Freedom Insurance and State Farm Insurance Most Critical Reviews

Lowest rated reviews
No votes
1

State Farm just want your money. I had hail and wind damage to my roof and State Farm told me who to call and the guy...

American Freedom Insurance and State Farm Insurance Latest Reviews

Recent published reviews
1

Was told a check would be mailed to me but I have yet to receive anything. The lady whose insured with them hit my car...

Read all 14 reviews
1

This company does not honor it's policy. I have home roof damage and inside damage. I reported in Oct. 2019. No check fo...

Read all 1110 reviews

American Freedom Insurance and State Farm Insurance Products and Services

Most reviewed product and services
  • American Freedom Insurance Auto Claim (5 reviews)
  • State Farm Insurance Auto Insurance (229 reviews)
  • State Farm Insurance Claim (205 reviews)
  • State Farm Insurance Homeowners Insurance (101 reviews)