PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Freedom Insurance and State Farm Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American Freedom Insurance
State Farm Insurance

American Freedom Insurance and State Farm Insurance Overview

Total reviews 14 1158
Company responses 0 0
Issues resolved 0 8

American Freedom Insurance and State Farm Insurance Consumer Ratings

Rank
386 out of 1080 in Insurance category
156 out of 1080 in Insurance category
Customer service
242 in category
167 in category
Product or Service Quality
236 in category
120 in category
Website
278 in category
115 in category
Billing Practices
241 in category
112 in category

American Freedom Insurance and State Farm Insurance Rating Details

Customer service
1 (4 reviews)
1.3 (371 reviews)
Reviewer's quote

...I received nothing but stalling and poor service from the claims adjuster. He didn't return my calls or my e-mails. I had to initiate the calls...

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Great customer service and got me a great Rate!!..

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Product or Service Quality
1 (4 reviews)
1.4 (337 reviews)
Reviewer's quote

Was told a check would be mailed to me but I have yet to receive anything. The lady whose insured with them hit my car 3 months ago and I still am waiting to get the money to fix my car really thinking about driving to Chicago and getting my check in person

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Local agent's office and every person working there was great and their service was was terrific. When it came time to pay me for the installation portion they refused even though I submitted a written estimate (just like I was asked to do). First agent (not local people) said to submit the...

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Website
1 (4 reviews)
1.8 (281 reviews)
Reviewer's quote

People please run from this insurance company, it’s terrible we’ve been waiting a month to get our vehicle fixed and still nothing. The customer service is people are clowns

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But when you need to file a claim they send you to the stateFarm website and special team21 who are trained to give excuses and not pay claims. I have yet to get paid for a rear hit on 7/3/19 from a state farm insured SUV. State Farm has refused to send their adjuster and will not accept the...

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Billing Practices
1 (3 reviews)
1.6 (286 reviews)
Reviewer's quote

My vehivke was damaged by the negligence of a AF insured. Car was unsafe to drive, they told me to drive it to a storage free facility. None in existence!...I paud to have it towed to my home pais $250...they offered me $100 as reimbursement!..let there adjuster look ar my vehicle, totaled it out....

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...00 from Kyle Rorke agency for ?????? STOP BILLING ME FOR SOMETHING I DO NOT HAVE!..

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American Freedom Insurance and State Farm Insurance Pros and Cons

Pros
No votes
  • Pleasant local agent
  • Agent
  • Local agent is great
Cons
No votes
  • Customer service
  • Inability to resolve claim
  • Really bad service

American Freedom Insurance and State Farm Insurance Most Positive Reviews

Top rated reviews
No votes
5

Kathryn Willis Collins bait and switched me on my insurance prices and all she could talk about when I was getting signe...

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No votes
5

My son was REAR ENDED at a yield, the other driver hit him hard enough to shatter the back window causing almost 7K in...

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American Freedom Insurance and State Farm Insurance Most Critical Reviews

Lowest rated reviews
1

Regarding Problem with an insurance company and & Insurance Agent:
*Insurance: “American Freedom Insurance Company
...

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1

State Farm just want your money. I had hail and wind damage to my roof and State Farm told me who to call and the guy...

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1

Don't do business with company!! On October 3 of this year my legally parked car was hit by a motorist insured with Amer...

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1

State Farm is the slimiest insurance company I have dealt with. One of their insured hit me and state farm failed to ide...

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American Freedom Insurance and State Farm Insurance Latest Reviews

Recent published reviews
1

Was told a check would be mailed to me but I have yet to receive anything. The lady whose insured with them hit my car...

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3.2

Car became disabled on interstate, called State Farm Road Side for help. Lady got all the information, she even...

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No votes

I am vexed that this company would request a state police report by snail mail. Living in a thriving technology, it...

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1

A State Farm insured back into me in a parking lot. The lot was very narrow and she was backing out of a handicapped...

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American Freedom Insurance and State Farm Insurance Products and Services

Most reviewed product and services
  • American Freedom Insurance Auto Claim (5 reviews)
  • State Farm Insurance Auto Insurance (233 reviews)
  • State Farm Insurance Claim (214 reviews)
  • State Farm Insurance Homeowners Insurance (102 reviews)