American Family Insurance vs State Farm Insurance

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Delete
  • 0 ISSUES RESOLVED
  • 48 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $12.2K AVERAGE LOSS
1.6
Customer service
Billing Practices
Staff
Website
Reliability
  • I like the company overall 1

Customers don't like

  • Rude to elderly2
  • Dishonesty2
  • Sorry company1
  • Unprofessional and disjointed at best1
  • Unprofessional agent1

Products by American Family Insurance

No items

Delete
  • 5 ISSUES RESOLVED
  • 790 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $9K AVERAGE LOSS
1.5
Customer service
Billing Practices
Staff
Website
Reliability
  • Agent 7
  • Pleasant local agent 7
  • Local agent is great 5
  • Office staff 4
  • Previous claims 4

Customers don't like

  • Customer service24
  • Inability to resolve claim19
  • Really bad service15
  • Assigned agent13
  • Unresponsive agent13

Products by State Farm Insurance

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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