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  • 3 ISSUES RESOLVED
  • 457 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Worse nighmare 9
  • Waste of my time 4
  • Were a great company until i became a fraud victim 3
  • Past product offerings 2
  • No hold time 1

Customers don't like

  • Customer service23
  • Being conned and ripped off5
  • Uses overseas based customer service4
  • Unhelpful customer service4
  • Incompentent customer service4
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Netspend

Cards
  • 11 ISSUES RESOLVED
  • 1530 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Direct deposit 9
  • Ease of use 7
  • Frustrating 5
  • Send a new card fast 4
  • That you receive your money 2days early 3

Customers don't like

  • Poor customer service22
  • Zero on customer service12
  • Mishandling of funds8
  • Lack of concern and timeliness6
  • Blocked account6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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