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  • 3 ISSUES RESOLVED
  • 438 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Worse nighmare 8
  • Were a great company until i became a fraud victim 3
  • Waste of my time 3
  • Past product offerings 2
  • No hold time 1

Customers don't like

  • Customer service8
  • Being conned and ripped off5
  • Uses overseas based customer service4
  • Unhelpful customer service4
  • Incompentent customer service4
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Netspend

Cards
  • 9 ISSUES RESOLVED
  • 1424 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Direct deposit 9
  • Ease of use 7
  • Send a new card fast 4
  • Frustrating 4
  • That you receive your money 2days early 3

Customers don't like

  • Zero on customer service12
  • Poor customer service9
  • Mishandling of funds7
  • Lack of concern and timeliness6
  • Blocked account6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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