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Metabank
American Express

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Metabank

Metabank

1.3
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 514 TOTAL REVIEWS
Rank
121 out of 1014
in Banks category
Rating Details
Customer service
Website
Product or Service Quality
Reliability
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    520
  • SUCCESSFUL
    87%
  • AVG CALL DURATION
    02:10
  • ISSUES RESOLVED
    8%
Top Products and Services
1.2
112 reviews
1.5
43 reviews
1.1
38 reviews
American Express

American Express

1.5
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 563 TOTAL REVIEWS
Rank
30 out of 362
in Cards category
Rating Details
Customer service
Website
Product or Service Quality
Reliability
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    22
  • SUCCESSFUL
    45%
  • AVG CALL DURATION
    04:11
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
109 reviews
1.4
76 reviews
1.3
69 reviews

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