PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Global Cash Card and American Express as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Global Cash Card

Global Cash Card

Has verified representatives
1.7
Global Cash Card
American Express

Global Cash Card and American Express Overview

Total reviews
1545
584
Company responses
466
0
Issues resolved
12
4

Global Cash Card was first mentioned on PissedConsumer on Jun 19, 2014 and since then this brand received 1545 reviews. It is 961 reviews more than American Express received since Feb 27, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Global Cash Card customer support team and American Express customer service.

Global Cash Card and American Express Consumer Ratings

Rank
23 out of 360 in Cards category
40 out of 360 in Cards category
Customer service
41 in category
47 in category
Reliability
38 in category
32 in category
Product or Service Quality
41 in category
35 in category

According to consumer ratings and reviews, Global Cash Card ranks 17 points higher in the Cards category than American Express. People gave Global Cash Card 1.2 stars for Customer service criterion in Cards category and it is 42 points higher than the worst rated brand in this category. At the same time, American Express was rated 1.1 stars for Customer service criterion in this category and it is 36 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that American Express has a higher rating than Global Cash Card. Regarding Product or Service Quality criterion, consumers gave Global Cash Card 1.2 stars and it is 51% greater than other in category. American Express however was rated 1.4 stars and it is 58% greater than other in category.

Global Cash Card and American Express Rating Details

Customer service
1.2 (798 reviews)
1.1 (252 reviews)
Reviewer's quote

I moved back to my home country (just for a few months) and I immediately told them via customer service. They understood it, I could withdraw money from ATMs out of the US so it was all right. However a few weeks ago I discovered that I no longer can access my money, I can't order anything online...

Rebeka S

...When they sent replacement card about 6 months ago I was shocked and appalled at the "MICROSCOPIC SIGNATURE BOX!" I called the "Hadji Customer Service folks in Bombay, New Delhi,India or Islamabad, Pakistan. I tried explaining that neither my signature or my statement ASK FOR PHOTO I. D...

Sgt G
Reliability
1.2 (772 reviews)
1.3 (215 reviews)
Reviewer's quote

Had my card number used for fraud transactions took over 4 months to reverse the charges now they locked my card and won’t issue me another one because my address changed due to a hurricane removing my house from the earth

Kevin D

I'm locked out of account and can't unlock it

Josh L
Product or Service Quality
1.2 (749 reviews)
1.4 (223 reviews)
Reviewer's quote

Cuctomet service didnt tell me so 3 days after i realized my card was being denied everywhere i called them they hung up on me i called back they told me it was the weekend crew and they didn't handle my complaint to call back on monnday . so 2 days later im calling back they tell me i have to pay...

PissedConsumer1751712

All of a sudden you can not get customer service in America, (American Express),, unless you are persistent and patient, and now they keep asking for a full credit card or social security number. Honestly I have a big problem discussing any personal financial business with another country. What...

PissedConsumer1764755

Global Cash Card and American Express Pros and Cons

Pros
  • I will never go with them ever again
  • Unresolved error on their end
  • Very unprofessional company
  • Worse nighmare
  • Waste of my time
  • Were a great company until i became a fraud victim
Cons
  • Customer service
  • Poor service
  • Enough is enough
  • Customer service
  • Unhelpful customer service
  • Incompentent customer service

Global Cash Card and American Express Most Positive Reviews

Top rated reviews
5

I have had a GCC for over a year with three different employers. All employers provided direct deposits. No problem or...

5

I wanted to add my reward dollars to my bluebird card and it just keep telling me come back in an hour it keep trying...

Global Cash Card and American Express Most Critical Reviews

Lowest rated reviews
1

Charges pending. It's saying i have -6.06 nd i have over 107. It wouldn't let me purchase anything. But i got...

1

I was notified that my credit score is to low.I missed payments in the past. I asked them how do they know my debt ratio...

Global Cash Card and American Express Latest Reviews

Recent published reviews

I can't find the website to access these cards to get one for my employer

Read all 1545 reviews
1.3

I have had an AMEX card since 1994. When they sent replacement card about 6 months ago I was shocked and appalled at the...

Read all 584 reviews

Global Cash Card and American Express Products and Services

Most reviewed product and services
  • Global Cash Card Customer Care (432 reviews)
  • Global Cash Card Account (332 reviews)
  • Global Cash Card Prepaid Card (119 reviews)
  • American Express Credit Card (111 reviews)
  • American Express Account (77 reviews)
  • American Express Customer Care (72 reviews)