PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Express and Global Cash Card as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American Express
Global Cash Card

American Express and Global Cash Card Overview

Total reviews
709
1601
Company responses
0
466
Issues resolved
4
12

American Express and Global Cash Card Consumer Ratings

Rank
44 out of 201 in Cards category
31 out of 201 in Cards category
Customer service
No votes
46 in category
Product or Service Quality
No votes
47 in category
Reliability
No votes
43 in category
Website
No votes
41 in category

American Express and Global Cash Card Rating Details

Customer service
No votes
1.2 (825 reviews)
Reviewer's quote

...Try again later CUSTOMER service says don't know when the problem will be fixed! I'm canceling the card..

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...Beware of this god awful company and their customer service. Stay far away from it. ..

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Product or Service Quality
No votes
1.2 (775 reviews)
Reviewer's quote

...I called customer service to inquire but was only told that my rate would be lowered. (I should hope so - my Equifax score is 820. ) But it never happened, so I called again and was told that the rate would be lowered and to check my next statement...

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The rep i spoke to monday has blocked me from speaking to anyone dont understand why ive inform my employer to drop your card service to many fees and poor service..

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Reliability
No votes
1.2 (796 reviews)
Reviewer's quote

Failed to dispute charges and investigate after being informed of items received as not described. The CEO assigned his assistant to deal with this situation, and she listened to the initial complaint and acknowledged i told them about the charges in question. As a credit card company is mandated...

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I have contacted Global Cash Card disputes department over 5x. you guys have been incredibly unprofessional, unhelpful, and just incompetent. We are in the middle of a global crisis, i was laid off due to covid. i need my money back. If not, I will pursue the proper legal action to retrieve my...

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Website
No votes
1.5 (771 reviews)
Reviewer's quote

I joined a website for a trial service. The company charged my card anyway for the full price of $49. 60 that same day and in that same day money came off right away...

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...Best Regards Gaurav Singh Customer Relations InterGlobe Aviation Limited ("IndiGo") Level 5 Tower D Global Business Park M G Road Gurgaon Haryana 122002 India Website – www. goindigo. in On 10/16/2019, 6:01:30 PM , Hippolitus...

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American Express and Global Cash Card Pros and Cons

Pros
  • Worse nighmare
  • Waste of my time
  • How easy it was to sign up and be approved
  • I will never go with them ever again
  • Unresolved error on their end
  • Very unprofessional company
Cons
  • Customer service
  • Unhelpful customer service
  • Unhelpul customer service
  • Customer service
  • Poor service
  • Enough is enough

American Express and Global Cash Card Most Positive Reviews

Top rated reviews
5

I wanted to add my reward dollars to my bluebird card and it just keep telling me come back in an hour it keep trying...

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5

I have had a GCC for over a year with three different employers. All employers provided direct deposits. No problem or...

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5

Very upset with this company,just got card ,wanted for air miles, today went to but a vacuum and didn't take American ...

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5

Trying to order food, or a lyft.... they don't accept. Either you guys need to update on the cards or they need to fix...

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American Express and Global Cash Card Most Critical Reviews

Lowest rated reviews
1

I was notified that my credit score is to low.I missed payments in the past. I asked them how do they know my debt ratio...

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1

Charges pending. It's saying i have -6.06 nd i have over 107. It wouldn't let me purchase anything. But i got...

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1

I cancelled my AMEX BLACK CARD due to poor performance and non-delivery if the projected standard of service at an unjus...

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1

Horrible experience. My poor nephew found out his girlfrind was cheating. Lost his place to live and girlfriend. Card...

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American Express and Global Cash Card Latest Reviews

Recent published reviews
3

Failed to dispute charges and investigate after being informed of items received as not described. The CEO assigned his...

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1

I have contacted Global Cash Card disputes department over 5x. you guys have been incredibly unprofessional, unhelpful,...

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1

Website allows cardholder login then won't do most functions. Website message for over 2 days now: "Sorry can't check......

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1

July 8th 2020 I noticed 3 fraud transactions of over $1,000 that I did not make. I call right away to state what...

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American Express and Global Cash Card Products and Services

Most reviewed product and services
  • American Express Credit Card (115 reviews)
  • American Express Account (81 reviews)
  • American Express Customer Care (74 reviews)
  • Global Cash Card Customer Care (435 reviews)
  • Global Cash Card Account (333 reviews)
  • Global Cash Card Prepaid Card (119 reviews)