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  • 3 ISSUES RESOLVED
  • 474 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.4
Customer service
Website
Staff
  • Worse nighmare 9
  • Waste of my time 5
  • Were a great company until i became a fraud victim 4
  • Past product offerings 2
  • No hold time 2

Customers don't like

  • Customer service23
  • Uses overseas based customer service5
  • Unhelpful customer service5
  • Being conned and ripped off5
  • Incompentent customer service4
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Expedia

Travel Agencies
  • 11 ISSUES RESOLVED
  • 1896 TOTAL REVIEWS
  • $930K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Staff
  • Price comparisons 10
  • Easy website 9
  • Lower price 7
  • Initial price 6
  • Ease of use 4

Customers don't like

  • Extremely poor customer service49
  • Customer service26
  • Lack of response from expedia21
  • Substandard service16
  • False claims13
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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