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  • 3 ISSUES RESOLVED
  • 405 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.4
Customer service
Website
Staff
  • Worse nighmare 7
  • Waste of my time 3
  • Costumer service 2
  • Were a great company until i became a fraud victim 2
  • Past product offerings 1

Customers don't like

  • Customer service7
  • Being conned and ripped off5
  • Incompentent customer service4
  • Unhelpful customer service4
  • Uses overseas based customer service3
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Expedia

Travel Agencies
  • 11 ISSUES RESOLVED
  • 1824 TOTAL REVIEWS
  • $870K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Staff
  • Price comparisons 10
  • Easy website 9
  • Lower price 7
  • Cheapest flight prices 4
  • Initial price 4

Customers don't like

  • Extremely poor customer service56
  • Lack of response from expedia21
  • Substandard service15
  • False claims13
  • Incompetent staff12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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