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Delete
  • 3 ISSUES RESOLVED
  • 440 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Worse nighmare 8
  • Were a great company until i became a fraud victim 3
  • Waste of my time 3
  • Past product offerings 2
  • No hold time 1

Customers don't like

  • Customer service8
  • Being conned and ripped off5
  • Uses overseas based customer service4
  • Unhelpful customer service4
  • Incompentent customer service4
Delete
  • 0 ISSUES RESOLVED
  • 185 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $7.1K AVERAGE LOSS
1.6
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Less wait time to call customer care 1
  • Customer service 1
  • Bill pay service 1

Customers don't like

  • Customer service5
  • Not willing to help3
  • Insensitive-uncaring customer service2
  • Discover not lowering interest rate when asked2
  • Customer care service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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