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American Express
Discover Bank

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

American Express

American Express

1.5
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 566 TOTAL REVIEWS
Rank
28 out of 362
in Cards category
Rating Details
Customer service
Product or Service Quality
Website
Reliability
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    24
  • SUCCESSFUL
    42%
  • AVG CALL DURATION
    04:11
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
109 reviews
1.4
76 reviews
1.3
69 reviews
Discover Bank

Discover Bank

1.7
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 219 TOTAL REVIEWS
Rank
57 out of 1021
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Reliability
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    105
  • SUCCESSFUL
    91%
  • AVG CALL DURATION
    08:09
  • ISSUES RESOLVED
    13%
Top Products and Services
1.4
69 reviews
1.5
46 reviews
1.7
18 reviews

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