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Citicards

Cards
  • 1 ISSUES RESOLVED
  • 188 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Points 2
  • Offer of 50000 aa miles 2
  • First customer service person 2 month ago 1
  • Costco offers 1

Customers don't like

  • Handling of charge dispute4
  • Level of help3
  • I hate them bad customer service3
  • Worst customer service ever2
  • Spent over 4 hours on phone trying to get assistance2
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  • 3 ISSUES RESOLVED
  • 497 TOTAL REVIEWS
  • $690K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Worse nighmare 9
  • Waste of my time 6
  • Were a great company until i became a fraud victim 4
  • Past product offerings 2
  • No hold time 2

Customers don't like

  • Customer service23
  • Uses overseas based customer service5
  • Unhelpful customer service5
  • Incompentent customer service5
  • Being conned and ripped off5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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