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American Express
Chase Bank

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

American Express

American Express

1.5
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 569 TOTAL REVIEWS
Rank
28 out of 361
in Cards category
Rating Details
Customer service
Product or Service Quality
Website
Reliability
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    25
  • SUCCESSFUL
    40%
  • AVG CALL DURATION
    04:11
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
110 reviews
1.4
76 reviews
1.3
69 reviews
Chase Bank

Chase Bank

1.5
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1628 TOTAL REVIEWS
Rank
87 out of 1022
in Banks category
Rating Details
Customer service
Product or Service Quality
Website
Reliability
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    679
  • SUCCESSFUL
    64%
  • AVG CALL DURATION
    03:34
  • ISSUES RESOLVED
    22%
Top Products and Services
1.4
227 reviews
1.4
192 reviews
1.5
166 reviews

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