American Express vs Capital One

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Delete
  • 1 ISSUES RESOLVED
  • 349 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Worse nighmare 5
  • Waste of my time 3
  • Costumer service 2
  • No hold time 1
  • Were a great company until i became a fraud victim 1

Customers don't like

  • Customer service17
  • Customer service does nothing8
  • Being conned and ripped off7
  • Incompentent customer service7
  • Bad service and incompetence6

Products by American Express

No items

Delete
  • 1 ISSUES RESOLVED
  • 813 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.6
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Tramatizing 2
  • Negative 2
  • Card design 1
  • John from newbrunswick office 1

Customers don't like

  • Horrible customer service15
  • Given the runaround13
  • Being lied to11
  • Account mishandled and wrong info8
  • Poorly handled8

Products by Capital One

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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