PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Equity Investment Life Insurance Company and New York Life Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American Equity Investment Life Insurance Company
New York Life Insurance

American Equity Investment Life Insurance Company and New York Life Insurance Overview

Total reviews
1
55
Company responses
0
0
Issues resolved
0
0

New York Life Insurance was first mentioned on PissedConsumer on Jun 28, 2010 and since then this brand received 55 reviews. It is 54 reviews more than American Equity Investment Life Insurance Company received since Oct 23, 2018.

American Equity Investment Life Insurance Company and New York Life Insurance Consumer Ratings

Rank
458 out of 1884 in Insurance category
77 out of 1884 in Insurance category
Product or Service Quality
291 in category
43 in category
Value for money
269 in category
43 in category
Exchange, Refund and Cancellation Policy
260 in category
67 in category

According to consumer ratings and reviews, New York Life Insurance ranks 381 points higher in the Insurance category than American Equity Investment Life Insurance Company. People gave American Equity Investment Life Insurance Company 1 stars for Product or Service Quality criterion in Insurance category and it is 130 points higher than the worst rated brand in this category. At the same time, New York Life Insurance was rated 2.1 stars for Product or Service Quality criterion in this category and it is 378 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that New York Life Insurance has a higher rating than American Equity Investment Life Insurance Company. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave American Equity Investment Life Insurance Company 1 stars and it is 62% worse than other in category. New York Life Insurance however was rated 1.6 stars and it is 84% greater than other in category.

American Equity Investment Life Insurance Company and New York Life Insurance Rating Details

Product or Service Quality
1 (1 review)
2.1 (20 reviews)
Reviewer's quote

I signed up for this so called retirement package, and am now required to "play by their rules". Big penalties, should you decide to take back some of "your" dollars, before their 10 year schedule is met. I know that this American Equity Investment Life, relies on us leaving our dollars, in their...

Trudi

All one gets is a runaround the country with different call centers and promises to resolve a problem but no resolutions. The company like most is not really in the insurance business.. it's a financial institution like a commercial lending bank Insurance is just a vehicle to produce a revenue...

PissedConsumer1622987
Value for money
1 (1 review)
2.1 (17 reviews)
Reviewer's quote

No items

The premise was that in about 9 years there would be enough cash value that the dividend would pay the premium going forward. After about 11 years I was still being invoiced and my agent said that dividends had been reduced so it was taking a little longer than expected. I have just paid my 24th...

PissedConsumer1158843
Exchange, Refund and Cancellation Policy
1 (1 review)
1.6 (15 reviews)
Reviewer's quote

No items

I was sold a life insurance policy that tripled and was way over priced to start with. Also rolled an IRA and was eaten alive by commissions and terrible returns during banner years. I was nieve and uneducated to the products and services, do your homework and get smart...

PissedConsumer1432937

American Equity Investment Life Insurance Company and New York Life Insurance Pros and Cons

Pros
  • Saleman pitch
  • Professional
  • Life insurance plan
  • Income opportunity
Cons
  • Being charged with my money as a penalty
  • Very poor customer service
  • Poor attitude
  • Fallacious advice from a completely uninformed staff

American Equity Investment Life Insurance Company and New York Life Insurance Most Positive Reviews

Top rated reviews
No votes
5

I've been an advisor with NYA Life for years. In ANY company you can find unscrupulous people or something someone will...

American Equity Investment Life Insurance Company and New York Life Insurance Most Critical Reviews

Lowest rated reviews
1

I signed up for this so called retirement package, and am now required to "play by their rules". Big penalties, should...

1

Waste of time, ripoff, they push the catholic church on new recruits, require professional licenses and then refuse to t...

American Equity Investment Life Insurance Company and New York Life Insurance Latest Reviews

Recent published reviews
No votes
1

I looked into my 74 year old mother's new policy. She was paying approx.$10.00 a month for $5000 policy for 20 years. WT...

Read all 55 reviews

American Equity Investment Life Insurance Company and New York Life Insurance Products and Services

Most reviewed product and services
  • American Equity Investment Life Insurance Company Retirement Plan (1 review)
  • New York Life Insurance Life Insurance (23 reviews)
  • New York Life Insurance Annuity (7 reviews)
  • New York Life Insurance Customer Care (5 reviews)