PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Dream Vacations and Cruise America as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American Dream Vacations
Cruise America

American Dream Vacations and Cruise America Overview

Total reviews 12 135
Company responses 0 0
Issues resolved 0 2

American Dream Vacations and Cruise America Consumer Ratings

Rank
141 out of 395 in Rentals category
62 out of 395 in Rentals category
Customer service
80 in category
43 in category
Product or Service Quality
90 in category
53 in category
Reliability
79 in category
38 in category
Diversity of Products or Services
99 in category
54 in category

American Dream Vacations and Cruise America Rating Details

Customer service
1 (6 reviews)
1.4 (67 reviews)
Reviewer's quote

...They have no interest in customer service. They just want the money, and as much of it as they can get. ..

Read full review

...The customer service agent told me that this is fine and will be taken care of. While returning the vehicle, the scratch was noted as damage and I was charged $1500 on my credit card. The lady at the San Jose dealer was rude, and did not make a note of my concerns..

Read full review
Product or Service Quality
1 (5 reviews)
1.5 (68 reviews)
Reviewer's quote

Our microwave wasn't working when we took possession of the RV but it wasn't noticed until the door flew open when we were down the road. The fridge doors also kept flying open, the shower nozzle was broken, the windshield wipers weren't working. The office manager kept insisting that the previous...

Read full review

...They are basically stealing money for a service they didn't provide. I will never refer them to anyone and try to deter as many people as I can so that they don't get charged for services they won't be receiving..

Read full review
Reliability
1 (5 reviews)
1.7 (44 reviews)
Reviewer's quote

Copleys rv is trying not to give our deposit back.also there trying not to pay us back for replacing a door handle that broke and left us locked in our rv for almost an hour and there saying we left rv trashed ,but we took the time to straighten it up before we returned

Read full review

Cruise America is a horrible company to work with. The RV we rented had numerous mechanical problems. The steering was off, so you had to hold the steering wheel turned to the right in order for the vehicle to go straight. After driving for an hour the floor on the passenger side became so hot it...

Read full review
Diversity of Products or Services
1 (5 reviews)
2 (52 reviews)
Reviewer's quote

What is the equivalent of negative five stars? -5 moonsEquipment wasn't working properly when I showed up for pick up.Two choices either you delay your vacation and reschedule or you wait 4 hours, only for them to offer temporary fixes. They seem to think that what equipment you think is broke is...

Read full review

...We chose cruise America guided by their advertising about the quality of their vans and services. We picked up pur camper van in cliffwood NJ and immediately realized that the quality wasn't absolutely what we expected. The van was dirty, beds and seats full of spots and stains and 70...

Read full review

American Dream Vacations and Cruise America Pros and Cons

Pros
No votes
  • Good design of rv interior and cupboards
  • Traveling in rv
  • Moving hotel room
Cons
  • See review
  • Terrible customer service
  • Poor quality and unhygienic bedding supplied
  • No customer service

American Dream Vacations and Cruise America Most Positive Reviews

Top rated reviews
No votes
5

I would rent from cruise america again for sure. Easy going, laid back and priced just right. They let us pickup in...

Read full review
No votes
4.9

South Miami Cruise America-Alec's at 17110 South Dixie Hgwy, South Miami, FL, compact rental 12-30-17 to 1-4-18. RV...

Read full review

American Dream Vacations and Cruise America Most Critical Reviews

Lowest rated reviews
1

Renter Beware!!! I rented a camper for the weekend and got screwed! They went through the pre trip inspection. During...

Read full review
1

We rented an RV from Buffalo to Orlando for The last week of December. We rented the RV so we could stop and sleep long...

Read full review
1

They will do whatever they can to take your security deposit and more. The awning on our rental RV broke while we were d...

Read full review
1

RV broke down completely in parking lot-no power, no generator backup, nothing. Told me they could get the RV to a shop...

Read full review

American Dream Vacations and Cruise America Latest Reviews

Recent published reviews
1

Our microwave wasn't working when we took possession of the RV but it wasn't noticed until the door flew open when we...

Read full review
1

Cruise America is a horrible company to work with. The RV we rented had numerous mechanical problems. The steering was o...

Read full review
1

Copleys rv is trying not to give our deposit back.also there trying not to pay us back for replacing a door handle that...

Read full review
1

Rented a standard rv from Cruise America in Albuquerque, NM; drove 5 hours to our campsite to find that the toilet and...

Read full review

American Dream Vacations and Cruise America Products and Services

Most reviewed product and services
  • American Dream Vacations Rv Rental (5 reviews)
  • Cruise America Rv Rental (85 reviews)