PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Waste Pro Usa and American Disposal Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Waste Pro Usa
American Disposal Services

Waste Pro Usa and American Disposal Services Overview

Total reviews 219 207
Company responses 88 0
Issues resolved 2 0

Waste Pro Usa and American Disposal Services Consumer Ratings

Rank
4 out of 157 in Waste And Recycling Services category
12 out of 157 in Waste And Recycling Services category
Reliability
No votes
9 in category
Customer service
No votes
8 in category
Product or Service Quality
No votes
7 in category
Value for money
No votes
7 in category

Waste Pro Usa and American Disposal Services Rating Details

Reliability
No votes
1.3 (68 reviews)
Reviewer's quote

I know it will not matter to your company. So I cut my service with your company do to pickup service . I paid for weekly service . BUT they would sometimes pick up bi-weekly . office talked like they did not care . kind of rude . Chiefland florida

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After 6 weeks of a different screw up every week and SEVENTEEN total calls over these weeks for sometimes 30-45 min at a time, NOT counting the ridiculous wait times, I will have to say I certainly do not recommend Advance Disposal for your trash/recycling needs. Here are just a few examples of...

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Customer service
No votes
1.2 (92 reviews)
Reviewer's quote

...he didnt feel like taking, and bullied and lied about me needing to buy trash cans from Home Depot (to make it easier for him - when I called to complain customer service said this wasnt true), then another time lied about not being able to take my bag of leaves because he is not allowed to lift more than 25lbs - in fact the limit is 50lbs - even though he had already taken four others of roughly the same size and...

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We have used this company for a few years and the few times we needed to speak with customer service (i. e. , trash or recycling didn't get picked up as scheduled), we were on hold typically 15-30 minutes...

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Product or Service Quality
No votes
1.4 (72 reviews)
Reviewer's quote

...I do have to say that they only missed one pick up which is much better than m last service. Really really upset about the billing..

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I was charged $100 fee without any notification for a trash can pickup that was scheduled to end service indefinitely. The pick up was never followed through with until I called to schedule another one. At that point is when I was issued the hundred dollar fine...

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Value for money
No votes
1.4 (52 reviews)
Reviewer's quote

...Received a bill already and paid it, I want my money back, I will look for service somewhere else!!..

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They are quick to call you for their money(before its due) but when it comes to actually picking up your trash, they might get to it, eventually, or not! And good luck getting someone on the phone. One can only assume you have a 1-2 hour hold time because they treat all of their customers this...

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Waste Pro Usa and American Disposal Services Pros and Cons

Pros
  • Customer service
  • Thank you for hearing about my concers
  • Low rates
  • Trash pick up
  • No pros so far
  • Aweful
Cons
  • Missed pickup
  • Terrible service for yard waste pickup & customer service
  • Service not being performed as contracted
  • Customer service
  • Service and customer support
  • Customer service lies and the inability to pick up my trash

Waste Pro Usa and American Disposal Services Most Positive Reviews

Top rated reviews
5

Everyone is quick to point out the negativity but won’t dare point out the positive. I had a driver come through our...

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5

I like American disposal but I'm disappointed they stated that they no longer service our area but I service others...

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5

I had yard waste for on week and after contacting their manager the problem was solved. Im happy again. Like

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5

I wanted to thank yesica in the Atlanta area I'm in Marietta Georgia for her kindness and patience with me on a phone...

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Waste Pro Usa and American Disposal Services Most Critical Reviews

Lowest rated reviews
1

Waste pro came to my residence in Seminole county days ago. The trash people left a large mess there. I called to get ex...

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1

Republic Waste Service had been my provider for 2 yrs. They transferred my, and apparently all Cobb County accounts, to...

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1

Can't empty trash properly. Wastepro likes to drop trash and litter the streets and don't care

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1

Unbelievable how bad this company is! EVERY week you have to call them to tell them that they forgot to pick up either...

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Waste Pro Usa and American Disposal Services Latest Reviews

Recent published reviews
1.3

I know it will not matter to your company. So I cut my service with your company do to pickup service . I paid for...

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No votes

They picked up the garbage, but now I have to wait two weeks before I get an American garbage can!Don't

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1.9

It feels like a bait and switch. started out $68 every 3 months. The second bill went up to $86 every 3 months due to...

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1

After 6 weeks of a different screw up every week and SEVENTEEN total calls over these weeks for sometimes 30-45 min at a...

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Waste Pro Usa and American Disposal Services Products and Services

Most reviewed product and services
  • Waste Pro Usa Residential Waste Collection (86 reviews)
  • Waste Pro Usa Waste Collection (49 reviews)
  • Waste Pro Usa Vehicle Driver (6 reviews)
  • American Disposal Services Residential Waste Collection (41 reviews)
  • American Disposal Services Waste Collection (33 reviews)
  • American Disposal Services Recycling Service (3 reviews)