PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about County Waste And Recycling and American Disposal Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

County Waste And Recycling
American Disposal Services

County Waste And Recycling and American Disposal Services Overview

Total reviews
44
205
Company responses
0
0
Issues resolved
0
0

County Waste And Recycling and American Disposal Services Consumer Ratings

Rank
5 out of 154 in Waste And Recycling Services category
11 out of 154 in Waste And Recycling Services category
Customer service
2 in category
10 in category
Product or Service Quality
0 in category
8 in category
Price Affordability
7 in category
9 in category
Value for money
4 in category
9 in category

County Waste And Recycling and American Disposal Services Rating Details

Customer service
1.9 (27 reviews)
1.2 (91 reviews)
Reviewer's quote

...I called customer service to complain I was told that I would have to wait till next weeks pickup. And that if I wanted them to come this week to pick it up I would have to pay $25 for the pick up. I thought the deal is I pay my bill you pick up my trash that simple...

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We have used this company for a few years and the few times we needed to speak with customer service (i. e. , trash or recycling didn't get picked up as scheduled), we were on hold typically 15-30 minutes...

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Product or Service Quality
2 (26 reviews)
1.4 (71 reviews)
Reviewer's quote

I received an automated phone call Oct 7th stating my services were suspended and they were coming to collect cans. Billing cycle was Aug 1- Oct 31 I had $58 balance that was going to be paid the week of 15th ,which was actual due date apparently I called to correct an apparent mistake ,as i knew...

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I was charged $100 fee without any notification for a trash can pickup that was scheduled to end service indefinitely. The pick up was never followed through with until I called to schedule another one. At that point is when I was issued the hundred dollar fine...

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Price Affordability
2.1 (24 reviews)
1.9 (62 reviews)
Reviewer's quote

after only 8 months of service, they had 2 price increases. they started charging to take recycle material at the curb, and then a price increase which was not told beforehand, just added to the statement. BEWARE: they give you a low-ball price to begin service and then the increases begin...

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...just to cancel my service because I'm sick and tired of having to call about stupid trash pickup lazy drivers rude customer service reps on the phone over price service go with any other company but this company they're the...

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Value for money
1.8 (23 reviews)
1.4 (51 reviews)
Reviewer's quote

...If you are looking to pay a company large sums of money to get abused and ignored these are the folks. I've been a customer of theirs for years, and today is the last day. Never again..

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They are quick to call you for their money(before its due) but when it comes to actually picking up your trash, they might get to it, eventually, or not! And good luck getting someone on the phone. One can only assume you have a 1-2 hour hold time because they treat all of their customers this...

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County Waste And Recycling and American Disposal Services Pros and Cons

Pros
  • Customer service
  • Trash pick up
  • No pros so far
  • Aweful
Cons
  • Lack of service
  • Bad attitude
  • Service
  • Customer service
  • Service and customer support
  • Customer service lies and the inability to pick up my trash

County Waste And Recycling and American Disposal Services Most Positive Reviews

Top rated reviews
4.9

i have been with county waste for a few weeks and i love it they are a much better price then the competition. And...

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5

I like American disposal but I'm disappointed they stated that they no longer service our area but I service others...

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4.6

We had been using Joseph Hopkins trash removal for 20 plus years. The service had become inconsistent, not on time all...

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5

I wanted to thank yesica in the Atlanta area I'm in Marietta Georgia for her kindness and patience with me on a phone...

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County Waste And Recycling and American Disposal Services Most Critical Reviews

Lowest rated reviews
1

My garbage was not picked up which does happen called was told it would be picked up the next day never came said they...

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1

Republic Waste Service had been my provider for 2 yrs. They transferred my, and apparently all Cobb County accounts, to...

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1

Horrible service, horrible management, everything horrible. Horrible company period

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1

Unbelievable how bad this company is! EVERY week you have to call them to tell them that they forgot to pick up either...

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County Waste And Recycling and American Disposal Services Latest Reviews

Recent published reviews
No votes

Was offered free service for 1 year due to a competitor offer. They have not picked up my trash for 4 of the past 5...

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1.1

The trash company routinely left my recycle bins a mess. After this complaint was submitted, they replied back to me....

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1

County Waste did not pick up my trash/recycling. I called customer service to complain I was told that I would have to...

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No votes

I have called and left messages and sent multiple emails for 2 months. No one has responded to a single message.

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County Waste And Recycling and American Disposal Services Products and Services

Most reviewed product and services
  • County Waste And Recycling Waste Collection (18 reviews)
  • County Waste And Recycling Vehicle Driver (1 review)
  • American Disposal Services Residential Waste Collection (41 reviews)
  • American Disposal Services Waste Collection (33 reviews)
  • American Disposal Services Customer Care (6 reviews)