PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Credit Acceptance and AmeriCredit as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American Credit Acceptance
AmeriCredit

American Credit Acceptance and AmeriCredit Overview

Total reviews 321 235
Company responses 0 0
Issues resolved 0 0

American Credit Acceptance and AmeriCredit Consumer Ratings

Rank
351 out of 1895 in Financial Services category
449 out of 1895 in Financial Services category
Customer service
199 in category
No votes
Website
271 in category
No votes
Product or Service Quality
198 in category
No votes
Interest Rate
184 in category
No votes

American Credit Acceptance and AmeriCredit Rating Details

Customer service
1.4 (138 reviews)
No votes
Reviewer's quote

A lady came on (not from Jamaica) and said it would be 3-4 business days because the customer service department does that. I said aren't you customer service? She said no we handle collections and stuff like that customer service would handle sending you that proof of payments through email. I...

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...this isn't even fair to me as a customer. this is illegal what they are doing. just because they don't like my pay stub thats not my fault...

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Website
1.4 (126 reviews)
No votes
Reviewer's quote

I went on their website digging around and on the FAQ It states if you pay at the beginning of the month a larger portion of your payment will apply towards principal. I'm seeing so many complaints of people paying for years and still having large balances, its making me think that a majority if...

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It wasn’t totally resolved but I will just deal with it.

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Product or Service Quality
1.3 (125 reviews)
No votes
Reviewer's quote

...I feel like this dun do right repo service messed with my car battery. My car couldn't start anymore without a jump. Being on a tight budget I purchased a jump started because I had obligations to keep a roof over my head...

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...Got everything fixed saturday it us currently monday 1130am and still have not received any info yet PLZ DO NOT USE THEM one of the poorest quality loan companies out there..

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Interest Rate
1.2 (122 reviews)
No votes
Reviewer's quote

...It appears an intentional act to keep the client interest rate high. American Credit Acceptance is stealing millions of dollar from clients that are keeping their word. My next letter is to the Better Business Bureau and any other agency that might help resolve this unfair practice..

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...The interest rate was 21%. My car payments were $385. 00 a month at 21% interest...

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American Credit Acceptance and AmeriCredit Pros and Cons

Pros
  • Were there for me when i needed them
  • There are no pros
  • Understand stand my situation
  • Disrespected
  • Cheated
  • Violated
Cons
  • Customer service
  • Unknowledgeable
  • What customer service
  • Deceitful business practices
  • Did not try to work with us
  • Would not work with us

American Credit Acceptance and AmeriCredit Most Positive Reviews

Top rated reviews
5

Haven't had any bad experiences with them so far and have been with them for a yr now , hope they can help with and up...

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3.3

It wasn’t totally resolved but I will just deal with it.

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5

Im seeing a lot of negative reviews on American credit acceptance. We have been with them about a year to a year and a...

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No votes

American Credit Acceptance and AmeriCredit Most Critical Reviews

Lowest rated reviews
1

i bought my car from a local dealer and they sold my account to ACA, which i didn't approve. after paying every month...

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1

This company is literally ROBBING people with 20% interest rates on loans.

Avoid them at all cost. I got a car loan on...

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1

Each month I make regular payments, as scheduled. Then I send a principal payment, PRINCIPAL ONLY!! but they keep...

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1

So, my husband had a vehicle loan with this company, it was repossessed in 2007. We get a letter from the IRS saying...

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American Credit Acceptance and AmeriCredit Latest Reviews

Recent published reviews
1

a car that cost 5 k ended up costing over 14k no balloon payment without paying all the interest to get out of paying...

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1

No answer someone used my information i am looking to get this resolved

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1

They are slow processing my payment every month even though I told them the payment would be in the bank on the first...

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1

My husband got approved for a jeep through americredit. His credit isnt poor at all, but of the loans that they...

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American Credit Acceptance and AmeriCredit Products and Services

Most reviewed product and services
  • American Credit Acceptance Auto Loan (71 reviews)
  • American Credit Acceptance Loan (17 reviews)
  • Americredit Loan (123 reviews)
  • Americredit Auto Loan (12 reviews)