PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Credit Acceptance and AmeriCredit as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American Credit Acceptance
AmeriCredit

American Credit Acceptance and AmeriCredit Overview

Total reviews
306
335
Company responses
0
0
Issues resolved
0
1

AmeriCredit was first mentioned on PissedConsumer on Jan 25, 2008 and since then this brand received 335 reviews. It is 29 reviews more than American Credit Acceptance received since Dec 7, 2011.

American Credit Acceptance and AmeriCredit Consumer Ratings

Rank
301 out of 2597 in Financial Services category
397 out of 2597 in Financial Services category
Customer service
185 in category
252 in category
Website
262 in category
317 in category
Product or Service Quality
197 in category
226 in category

According to consumer ratings and reviews, American Credit Acceptance ranks 96 points higher in the Financial Services category than AmeriCredit. People gave American Credit Acceptance 1.4 stars for Customer service criterion in Financial Services category and it is 466 points higher than the worst rated brand in this category. At the same time, AmeriCredit was rated 1.2 stars for Customer service criterion in this category and it is 399 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that American Credit Acceptance has a higher rating than AmeriCredit. Regarding Product or Service Quality criterion, consumers gave American Credit Acceptance 1.4 stars and it is 70% greater than other in category. AmeriCredit however was rated 1.2 stars and it is 65% greater than other in category.

American Credit Acceptance and AmeriCredit Rating Details

Customer service
1.4 (131 reviews)
1.2 (22 reviews)
Reviewer's quote

Horrible Service!! RIPOFF Interest Rates!! STAY AWAY!!

Jake M

It wasn’t totally resolved but I will just deal with it.

Kalem
Website
1.4 (121 reviews)
1.2 (19 reviews)
Reviewer's quote

Now fast forward to today 8/17/18 at 9:15am, they've updated their website, so now the original way that I was logging in to make payments is completely different, I have to re-register and that wasn't an issue until I needed my account number which is something I don't have or remember. So since I...

PissedConsumer1331916

I have a similar issue I’m fighting now. It’s a long story but the bottom line of it is I was attempting to purchase my leased vehicle at the end of the lease. They (GMFinancial) kept giving me different payoffs each and every time I called, even though each one advised the payoff good for 10 days,...

Debi C
Product or Service Quality
1.4 (118 reviews)
1.2 (21 reviews)
Reviewer's quote

A lady came on (not from Jamaica) and said it would be 3-4 business days because the customer service department does that. I said aren't you customer service? She said no we handle collections and stuff like that customer service would handle sending you that proof of payments through email. I...

Clifford T

...Got everything fixed saturday it us currently monday 1130am and still have not received any info yet PLZ DO NOT USE THEM one of the poorest quality loan companies out there..

PissedConsumer995880

American Credit Acceptance and AmeriCredit Pros and Cons

Pros
  • Were there for me when i needed them
  • Understand stand my situation
  • Service meeting expectations
  • Disrespected
  • Cheated
  • Violated
Cons
  • Customer service
  • Unknowledgeable
  • What customer service
  • Deceitful business practices
  • Did not try to work with us
  • Would not work with us

American Credit Acceptance and AmeriCredit Most Positive Reviews

Top rated reviews
5

Haven't had any bad experiences with them so far and have been with them for a yr now , hope they can help with and up...

3.5

It wasn’t totally resolved but I will just deal with it.

American Credit Acceptance and AmeriCredit Most Critical Reviews

Lowest rated reviews
1

i bought my car from a local dealer and they sold my account to ACA, which i didn't approve. after paying every month...

1

This company is literally ROBBING people with 20% interest rates on loans.

Avoid them at all cost. I got a car loan on...

American Credit Acceptance and AmeriCredit Latest Reviews

Recent published reviews
1

They stole my car.
Literally came and repossessed it from my job after I made two payments and gave money towards princip...

Read all 306 reviews
1

My husband got approved for a jeep through americredit. His credit isnt poor at all, but of the loans that they...

Read all 335 reviews

American Credit Acceptance and AmeriCredit Products and Services

Most reviewed product and services
  • American Credit Acceptance Auto Loan (67 reviews)
  • American Credit Acceptance Customer Care (30 reviews)
  • American Credit Acceptance Loan (14 reviews)
  • Americredit Loan (191 reviews)
  • Americredit Customer Care (12 reviews)
  • Americredit Auto Loan (12 reviews)