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American Consumer Opinion

Telecommunications
  • 0 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $323 CLAIMED LOSSES
  • $36 AVERAGE LOSS
2.1
Website
Customer service
Exchange, Refund and Cancellation Policy
Billing Practices
Diversity of Products or Services
  • Nice presentation 1
  • Promises 1
  • Short surveys 1

Customers don't like

  • Deception1
  • Use to be good1
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Verizon

Telecommunications
  • 12 ISSUES RESOLVED
  • 2166 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $842 AVERAGE LOSS
1.6
Website
Customer service
Exchange, Refund and Cancellation Policy
Billing Practices
Diversity of Products or Services
  • Internet 6
  • Coverage area 4
  • You are a bunch of overcharging crooks 4
  • Have occasional customer service people who are awesome 3
  • Tv 3

Customers don't like

  • Incompetent customer service29
  • Poor service19
  • Customer service8
  • Bait and switch7
  • Told one thing and going doing another5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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