PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Consumer Opinion and SurveyMonkey as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American Consumer Opinion
SurveyMonkey

American Consumer Opinion and SurveyMonkey Overview

Total reviews
41
51
Company responses
0
0
Issues resolved
0
1

SurveyMonkey was first mentioned on PissedConsumer on Nov 15, 2010 and since then this brand received 51 reviews. It is 10 reviews more than American Consumer Opinion received since Apr 24, 2010.

American Consumer Opinion and SurveyMonkey Consumer Ratings

Rank
37 out of 1004 in Media category
41 out of 403 in PR and Marketing category
Website
28 in category
46 in category
Customer service
38 in category
42 in category
Price Affordability
47 in category
26 in category

American Consumer Opinion and SurveyMonkey Rating Details

Website
3 (12 reviews)
1.8 (22 reviews)
Reviewer's quote

I have been a member for years. The company regularly posts surveys from other data collection organizations that will pay a small stipend for my opinion. This is not a get rich quick scheme. I have kept at this steadily and have received checks about twice a year of about $15-$25 each.

Craig P

...Their website is nearly impossible to navigate to a place to report issues, and they are incredibly slow to respond. They show more similarity to a scam website than a legitimate business. They certainly give the impression that milking the consumer is a large part of their business model..

KEITH C
Customer service
1.7 (10 reviews)
1.1 (27 reviews)
Reviewer's quote

They use to be good, although they paid very late and after several complaints about non payment , but now I cannot qualify for ANY surveys. I am often thrown out of surveys without answering a SINGLE question and they have the nerve to inform me I did not qualify. Why are they sending me surveys?...

PissedConsumer997858

I am polling 5 people for meeting times. How do I send one question with 5 potential meeting times for people to choose 2-3??

Tersa
Price Affordability
2.2 (9 reviews)
1.6 (21 reviews)
Reviewer's quote

Cashed out the end of last year 2017 five months still have not received payment. Their response is another 8-12 weeks

PissedConsumer1240480

...The price was $37 per month. There were no astericks or disclaimers in the pricing section of the plan description. We didn't notice a tiny asterick under the "1000 responses per month" portion of the plan description as we had no intention on needing any more than 1000 responses...

Donna C

American Consumer Opinion and SurveyMonkey Pros and Cons

Pros
  • Short surveys
  • Promises
  • Nice presentation
  • Survey design interface
  • Lousy customer services and crooked billing practices
  • It was an easy and convenient place to navigate
Cons
  • Use to be good
  • Deception
  • Customer service
  • Procedure
  • Hidden fees

American Consumer Opinion and SurveyMonkey Most Positive Reviews

Top rated reviews
5

I requested for PayPal payout on February 20, 2015 and have left many messages and finally someone answered and their...

4

I am polling 5 people for meeting times. How do I send one question with 5 potential meeting times for people to choose...

American Consumer Opinion and SurveyMonkey Most Critical Reviews

Lowest rated reviews
1

I tried to log into my ACOP account this week and keep getting the same message " this site's security certificate has...

1

If you want to use survey site, it is so obvious that you are gonna use more than 10 questions right? But survey monkey...

American Consumer Opinion and SurveyMonkey Latest Reviews

Recent published reviews
4.4

I have been a member for years. The company regularly posts surveys from other data collection organizations that will...

Read all 41 reviews
1

I noticed a substantial charge in bank account the other day, and was immediately shocked that surveymonkey took $384 do...

Read all 51 reviews

American Consumer Opinion and SurveyMonkey Products and Services

Most reviewed product and services
  • American Consumer Opinion Survey Service (11 reviews)
  • Surveymonkey Survey Service (17 reviews)
  • Surveymonkey Customer Care (5 reviews)