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American Consumer Opinion

Telecommunications
  • 0 ISSUES RESOLVED
  • 24 TOTAL REVIEWS
  • $323 CLAIMED LOSSES
  • $36 AVERAGE LOSS
2.1
Website
Customer service
Exchange, Refund and Cancellation Policy
Billing Practices
Diversity of Products or Services
  • Nice presentation 1
  • Promises 1
  • Short surveys 1

Customers don't like

  • Deception2
  • They just ignore you and will not pay the money i earned1
  • Use to be good1
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Straight Talk Wireless

Telecommunications
  • 5 ISSUES RESOLVED
  • 1489 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $365 AVERAGE LOSS
1.8
Website
Customer service
Exchange, Refund and Cancellation Policy
Billing Practices
Diversity of Products or Services
  • Price 17
  • Unlimited plan has served me well 13
  • Cell phone 5
  • Service plan 5
  • Mobile internet speed 4

Customers don't like

  • Horrible customer service69
  • Customer service staff30
  • Being lied to29
  • Misleading terms of service27
  • Incompetence of customer service11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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