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American Consumer Opinion

Telecommunications
  • 0 ISSUES RESOLVED
  • 23 TOTAL REVIEWS
  • $323 CLAIMED LOSSES
  • $36 AVERAGE LOSS
2.2
Website
Customer service
Exchange, Refund and Cancellation Policy
Billing Practices
Diversity of Products or Services
  • Nice presentation 1
  • Promises 1
  • Short surveys 1

Customers don't like

  • Deception2
  • They just ignore you and will not pay the money i earned1
  • Use to be good1

Products by American Consumer Opinion

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Directv

Telecommunications
  • 22 ISSUES RESOLVED
  • 8674 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.7
Website
Customer service
Exchange, Refund and Cancellation Policy
Billing Practices
Diversity of Products or Services
  • Having tv when it does work 23
  • Picture quality 13
  • Good reception 6
  • Programming 6
  • It was good until you got shady 6

Customers don't like

  • Poor customer service83
  • Customer service59
  • Lack of service36
  • Small print and 24-month contract18
  • Lack of concern for unsatisfied customers17
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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