Start a new comparison
Delete

American Automobile Association

Service Centers and Repairs
  • 0 ISSUES RESOLVED
  • 332 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.4
Customer service
Staff
Website
Reliability
  • Road service when i used it 3
  • Offer necessary services for people driving their vehicles 2
  • Tow driver 1
  • Polite people 1
  • Garage people are excellent 1

Customers don't like

  • Delay and rude denial of the claim5
  • Irresponsibilty3
  • Fraud3
  • Assistance not provided3
  • Run around and lies2
Delete

Usaa

Loans and Mortgages
  • 8 ISSUES RESOLVED
  • 1005 TOTAL REVIEWS
  • $3.8M CLAIMED LOSSES
  • $14.1K AVERAGE LOSS
1.7
Customer service
Staff
Website
Reliability
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Prompt responses 3
  • Easy to access by phone 3
  • Do not use 3

Customers don't like

  • Being treated like a criminal7
  • Employees unwillingness to help5
  • Did not resove issue5
  • Unwillingness to fix problem usaa created4
  • Horrible customer service4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel