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American Automobile Association

Service Centers and Repairs
  • 0 ISSUES RESOLVED
  • 332 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.4
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Road service when i used it 3
  • Offer necessary services for people driving their vehicles 2
  • Tow driver 1
  • Polite people 1
  • Garage people are excellent 1

Customers don't like

  • Delay and rude denial of the claim5
  • Irresponsibilty3
  • Fraud3
  • Assistance not provided3
  • Run around and lies2
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  • 6 ISSUES RESOLVED
  • 884 TOTAL REVIEWS
  • $2.7M CLAIMED LOSSES
  • $9.5K AVERAGE LOSS
1.5
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Pleasant local agent 9
  • Agent 7
  • Local agent is great 5
  • Previous claims 4
  • Office staff 4

Customers don't like

  • Inability to resolve claim10
  • Customer service9
  • Unresponsive agent7
  • Really bad service7
  • Lack of respect and dignity6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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