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American Automobile Association

Service Centers and Repairs
  • 0 ISSUES RESOLVED
  • 329 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.4
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • Road service when i used it 3
  • Offer necessary services for people driving their vehicles 2
  • Garage people are excellent 1
  • Tow driver 1
  • Polite people 1

Customers don't like

  • Delay and rude denial of the claim5
  • Assistance not provided3
  • Fraud3
  • Irresponsibilty3
  • Run around and lies2
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  • 2 ISSUES RESOLVED
  • 451 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $12.3K AVERAGE LOSS
1.4
Customer service
Staff
Website
Reliability
Exchange, Refund and Cancellation Policy
  • To angry to answer this 5
  • Go find another insurance company quick as they do not pay 5
  • None 5
  • Simple to join 4
  • How they handeled a claim when i was hit by a progressive driver 2

Customers don't like

  • Customer service8
  • Unwilling to compromise and blamed me5
  • Lied did not care4
  • Poor service3
  • Worthless insurance3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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