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American Automobile Association

Service Centers and Repairs
  • 0 ISSUES RESOLVED
  • 329 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.4
Customer service
Staff
Website
Reliability
Diversity of Products or Services
  • Road service when i used it 3
  • Offer necessary services for people driving their vehicles 2
  • Garage people are excellent 1
  • Tow driver 1
  • Polite people 1

Customers don't like

  • Delay and rude denial of the claim5
  • Assistance not provided3
  • Fraud3
  • Irresponsibilty3
  • Run around and lies2
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Pep Boys

Service Centers and Repairs
  • 3 ISSUES RESOLVED
  • 1459 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.8
Customer service
Staff
Website
Reliability
Diversity of Products or Services
  • Convenient location 6
  • Price 4
  • Personnel 3
  • Comfortable waiting room 2
  • Various auto products and parts 1

Customers don't like

  • Poor service provided6
  • Attempt to overcharge5
  • Store staff5
  • Terriable customer service4
  • Un-skilled mechanics4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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