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American Automobile Association

Service Centers and Repairs
  • 0 ISSUES RESOLVED
  • 331 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.4
Customer service
Staff
Website
Reliability
Diversity of Products or Services
  • Road service when i used it 3
  • Offer necessary services for people driving their vehicles 2
  • Tow driver 1
  • Polite people 1
  • Garage people are excellent 1

Customers don't like

  • Delay and rude denial of the claim5
  • Irresponsibilty3
  • Fraud3
  • Assistance not provided3
  • Run around and lies2
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Humana

Insurance
  • 1 ISSUES RESOLVED
  • 424 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $14.5K AVERAGE LOSS
1.4
Customer service
Staff
Website
Reliability
Diversity of Products or Services
  • Prescription drug coverage 4
  • Very little about humana 3
  • Silversneakers fitness 2
  • Doctor 2
  • Attitude of agents on the phone 2

Customers don't like

  • Customer service12
  • Misleading plan coverage9
  • Health coverage5
  • Price4
  • Incorrect marketing information4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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