PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Auto Shield and Chrysler as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

American Auto Shield

American Auto Shield and Chrysler Overview

Total reviews
Company responses
Issues resolved

Chrysler was first mentioned on PissedConsumer on Jul 31, 2007 and since then this brand received 1094 reviews. It is 1038 reviews more than American Auto Shield received since Jul 21, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with American Auto Shield customer support team than with Chrysler customer service.

American Auto Shield and Chrysler Consumer Ratings

275 out of 1883 in Insurance category
62 out of 1243 in Auto category
Customer service
182 in category
43 in category
189 in category
38 in category
Value for money
195 in category
42 in category

American Auto Shield and Chrysler Rating Details

Customer service
1.2 (29 reviews)
1.5 (265 reviews)
Reviewer's quote

National Auto Shield, LLC (warranty signed with company below) National Vehicle Protection Service Company does not stand by its warranty policy. Refused to pay for auto repair of an air conditioner compressor. I will contact the NC Consumer Protection Agency...

Nancy J

...but now I definitely will!!! This was my last Chrysler and when I say something- I keep my word!!! Customer service is a joke and I am happy to go! Only 7 month left before my lease will be over! I guess I am lucky it happened now, not at the beginning of the lease!! Bye Bye Chrysler!..

Sergio B
1.2 (28 reviews)
1.8 (245 reviews)
Reviewer's quote

...Women are often less informed and yes, I was completely misled, lied to, harassed and bullied by your staff. When I called to ask about it, I was pressured into taking a 6-year contract for a total of over $3,000. My initial payment was $395...


...The staff was polite and helpful. Service was great..

Value for money
1.1 (26 reviews)
1.7 (189 reviews)
Reviewer's quote

After paying American Auto Shield $98.00 per month for over a year for warranty coverage on my husband’s 2008 Honda Ridgeline and we filed a claim for replacing 2 front axles totaling $1200.00 of repair/replacement costs and were denied because we caught the leaking bad axles before they actually...

Ronald M

VIN # 1C4SDJDT0CC122318 2012 DODGE DURANGOI know from my past experiences with customer care that this is most likely a waste of time.This all started in September 2013 when I purchased this vehicle. I had credit issues with the way my work goes it has its good times and bad times.I feel as though...


American Auto Shield and Chrysler Pros and Cons

  • After 3 weeks i got my car back
  • When someone finally gets my messages
  • Well the guy was nice of course i was willing thats why
  • Car before all recalls
  • Looks of the car
  • I liked the cars and service until now
  • Whole experience totally frustrating
  • Does not provide warranty service stated under warranty
  • Low integrity
  • Customer service
  • Service
  • Warranty

American Auto Shield and Chrysler Most Positive Reviews

Top rated reviews
No votes

I own a 2007 Dodge Magnum I bought as a certified pre-owned vehicle. It came with an 8 yr./80,000 mile warrenty. The...

American Auto Shield and Chrysler Most Critical Reviews

Lowest rated reviews

First time I ever bought extended warranty. What a Fricking JOKE. Won't cover anything except catastrophic failures. ...


Sent my fiance in with 2013 Chrysler 200 to get warranty work done. Had thumping in front driver side. She calls and...

American Auto Shield and Chrysler Latest Reviews

Recent published reviews

citizen no longer able to work, our auto repair guy filed a claim after we called Car Shield about the repairs.After...

Read all 56 reviews

I had to get my ram 2500 towed to local dealership on 11/06/2019 after I picked up the day before . Called Chrysler...

Read all 1094 reviews

American Auto Shield and Chrysler Products and Services

Most reviewed product and services
  • American Auto Shield Auto Claim (19 reviews)
  • American Auto Shield Customer Care (10 reviews)
  • American Auto Shield Car Warranty (5 reviews)
  • Chrysler Car (197 reviews)
  • Chrysler Customer Care (63 reviews)
  • Chrysler Roadside Assistance (20 reviews)