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  • 2 ISSUES RESOLVED
  • 563 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Number of Destinations
  • Finally getting home 7
  • Worse customer service at any level 4
  • Miles 2
  • Service afforded me in first class 2
  • Pricing and available flights 2

Customers don't like

  • Poor customer service13
  • Customer relations10
  • Delay after delay7
  • No respect for passengers6
  • Rude attendant6
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Us Coachways

Transport
Has verified representatives
  • 0 ISSUES RESOLVED
  • 101 TOTAL REVIEWS
  • $88.4K CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.3
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Number of Destinations
  • Bus did make it to the destination 1
  • Driver 1
  • Most drivers were average 1

Customers don't like

  • Unprofessional5
  • Customer service2
  • Motor coach service1
  • Underhanded way to get funds1
  • Sanitary conditions of the bus1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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