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  • 2 ISSUES RESOLVED
  • 629 TOTAL REVIEWS
  • $330K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Number of Destinations
  • Finally getting home 7
  • Worse customer service at any level 3
  • Pricing and available flights 3
  • Miles 2
  • Using miles 1

Customers don't like

  • Poor customer service34
  • Customer relations10
  • Delay after delay7
  • Rude attendant6
  • Agents not telling truth6
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Us Airways

Transport
  • 1 ISSUES RESOLVED
  • 465 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Number of Destinations
  • Flight schedule 3
  • Hourly shuttles 2
  • Some personal interactions 1

Customers don't like

  • Misinformation5
  • Customer service4
  • Service2
  • Rude staff2
  • Rescheduling2

Products by Us Airways

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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