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Sun Country Airlines
American Airlines

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Sun Country Airlines

Sun Country Airlines

1.8
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 242 TOTAL REVIEWS
Rank
59 out of 616
in Transport category
Rating Details
Customer service
Staff
Level of Comfort
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    426
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    03:07
  • ISSUES RESOLVED
    3%
Top Products and Services
2.2
50 reviews
1.9
47 reviews
1.3
39 reviews
American Airlines

American Airlines

1.6
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 735 TOTAL REVIEWS
Rank
85 out of 616
in Transport category
Rating Details
Customer service
Staff
Level of Comfort
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    31
  • SUCCESSFUL
    16%
  • AVG CALL DURATION
    07:52
  • ISSUES RESOLVED
    8%
Top Products and Services
1.6
263 reviews
1.6
83 reviews
1.8
61 reviews

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