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  • 2 ISSUES RESOLVED
  • 548 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Number of Destinations
  • Finally getting home 7
  • Worse customer service at any level 4
  • Worst 3
  • Pricing and available flights 2
  • Service afforded me in first class 2

Customers don't like

  • Poor customer service25
  • Customer relations24
  • Delay after delay13
  • Lack of help resolving issues10
  • Rude attendant9
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Greyhound

Transport
  • 0 ISSUES RESOLVED
  • 584 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $974 AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Number of Destinations
  • Bus drivers attitude 6
  • Price 3
  • Cheap 2
  • That i could purchase online 2
  • Worse bus company 1

Customers don't like

  • Bus driver attitude to me8
  • Customer service8
  • Bad service7
  • Lack of customer service5
  • Poor service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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