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  • 2 ISSUES RESOLVED
  • 548 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Number of Destinations
  • Finally getting home 7
  • Worse customer service at any level 4
  • Worst 3
  • Pricing and available flights 2
  • Service afforded me in first class 2

Customers don't like

  • Customer relations23
  • Poor customer service22
  • Delay after delay13
  • Rude attendant9
  • Treatment and delays8
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Edreams

Travel Agencies
Has verified representatives
  • 2 ISSUES RESOLVED
  • 158 COMPANY RESPONSES
  • 185 TOTAL REVIEWS
  • $74.9K CLAIMED LOSSES
  • $823 AVERAGE LOSS
2.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Number of Destinations
  • Pathetic 4
  • Unprofessional 3
  • Advertised price 2
  • Product 2

Customers don't like

  • Customer service18
  • No refund policy10
  • Price deception8
  • Wrong booking information8
  • Steal money from you8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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