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Delta Airlines
American Airlines

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Delta Airlines

Delta Airlines

1.8
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 903 TOTAL REVIEWS
Rank
62 out of 617
in Transport category
Rating Details
Customer service
Staff
Level of Comfort
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    40
  • SUCCESSFUL
    58%
  • AVG CALL DURATION
    06:28
  • ISSUES RESOLVED
    20%
Top Products and Services
1.7
345 reviews
2.1
75 reviews
2.1
73 reviews
American Airlines

American Airlines

1.6
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 738 TOTAL REVIEWS
Rank
84 out of 617
in Transport category
Rating Details
Customer service
Staff
Level of Comfort
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    49
  • SUCCESSFUL
    10%
  • AVG CALL DURATION
    07:52
  • ISSUES RESOLVED
    7%
Top Products and Services
1.6
263 reviews
1.6
83 reviews
1.8
62 reviews

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Anonymous
#1348998

*** holes American Airlines

The worse every vacation in human history

I'm first left Toronto end of this February via. Dallas ending in Leon Mexico

Arrived Dallas learning I was booked to Monterey don't even know where it is.

May France

I remember the booking agent saying over m over Monterey , I said no idiots Lion

Went on for *** weeks Finally I gave up thinking that most be the names airport , lIke KFC etc Had to buy new flights $650 plus 150 hotel. And was kidnapped Booking agent ONE TRAVEL, WONT GIVE ME MONEY BACK a d won't let me listen to recorded phone calls , Don't speak English english The. Way back fr JIM to Toronto reused entry on flights 3 times by TBA , had no were to stay got frost bighg, of policeman took me too the hospital .

They wreaked mackbook, cell, hospital costs etc More then 8000 US. Now one at AA now what to do, they don't care until media does Can any one help me Please I'm never returning to the Stats Chris Desjardins 416 244 6712

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