American Airlines vs Delta Airlines
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Airlines and Delta Airlines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
American Airlines and Delta Airlines Overview
Total reviews | 2012 | 2638 |
Company responses | 0 | 0 |
Issues resolved | 15 | 30 |
American Airlines and Delta Airlines Consumer Ratings
American Airlines and Delta Airlines Rating Details
American Airlines and Delta Airlines Pros and Cons
- No pros
- Worse customer service at any level
- Finally getting home
- Trrible on line or phone customer service
- Previous great service
- I survived the flight
- Poor customer service
- Customer relations
- No respect for passengers
- Bad customer service
- Terrible service
- Worst customer service on any airline i have ever flown on
American Airlines and Delta Airlines Most Positive Reviews
I had a plastic Ziploc bag full of my loose change and when I got home I got the flu so I didnt get to open my luggage...
Call Delta Airlines customer service at +1-85*-***-**** and you will receive an instant qualified solution from a live...
I could not find where to purchase insurance for my trip. The customer representative assured me that I could &...
Just asking some information I got all the information good answers from the reception guys that helps thanks
American Airlines and Delta Airlines Most Critical Reviews
I just bought a ticket with a guarantee not long ago and I want to change the date and the customer service no longer...
Worst airline EVER! NEVER ON TIME NEVER EVEN CLOSE to ONTIME
I am a Platinum Advantage member. Being Platinum means loyalty to American Airlines. But no more. Once again, due to...
Childsupport knowone has helped me to see if my xhusband still works there delta he is 8000 behind on a disable child I...
American Airlines and Delta Airlines Latest Reviews
No one was at the counter to help, airport killen texas, and there is nothing that said, when you book your flight you...
Can't get to payroll to see if my x still works there I need her childsupport you company stopped given checks to her...
I was put in emergency room with pneumonia unable to fly!!! I dont know what else to tell you. Would fly American again
Delta recording stated, call back in 39 minutes.. 5 hours later and waiting
Never called back after 4 hours and trying to...
I never used delta airlines but I will not use American again
Product or Service Quality
Don’t kniw
I have something else to compare
No
American Airlines has better customer service
Product or Service Quality
The same
Delta 100 times better
Product or Service Quality
Delta 100 times better
I have had better luck dealing with American Airline customer service than with Delta's.
Product or Service Quality
The products are now similar. Delta used to be superior, but it certainly isn't now. And it's flights are more expensive.
How would you compare American Airlines vs Delta Airlines?
I don't think I have ever flown American Airlines.
I can tell you Delta has superb customer service.
Product or Service Quality
During my trip I talked with ticket agents, flight attendants and the pilots.
Every person was so nice.
I have something else to compare
The thing that impressed me most was the comfort and leg room in the main cabin. The landings and take offs were so smooth. It was like land on a cloud.
By the way I am not a pissed consumer. I have an issue with my bag, but the customer service has been great.
Have I flown American way in the past, probably ok service. I have flown with Delta many times back and forth from vero beach Florida opening and closing my Mom’s condo.
Great service.
Loved the Hatfield airport. Southern hospitality.
Delta is hopeless
Product or Service Quality
Delta is absolutely hopeless
I have something else to compare
They (Delta) never bother for customers