American Airlines vs Delta Airlines
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about American Airlines and Delta Airlines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
American Airlines and Delta Airlines Overview
Delta Airlines was first mentioned on PissedConsumer on Nov 6, 2007 and since then this brand received 927 reviews. It is 145 reviews more than American Airlines received since Dec 30, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Delta Airlines customer support team than with American Airlines customer service.
American Airlines and Delta Airlines Consumer Ratings
According to consumer ratings and reviews, Delta Airlines ranks 21 points higher in the Transport category than American Airlines. People gave American Airlines 1.3 stars for Customer service criterion in Transport category and it is 134 points higher than the worst rated brand in this category. At the same time, Delta Airlines was rated 1.4 stars for Customer service criterion in this category and it is 149 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Delta Airlines has a higher rating than American Airlines. Regarding Level of Comfort criterion, consumers gave American Airlines 1.7 stars and it is 63% greater than other in category. Delta Airlines however was rated 2 stars and it is 80% greater than other in category.
American Airlines and Delta Airlines Rating Details
American Airlines and Delta Airlines Pros and Cons
- Finally getting home
- Worse customer service at any level
- Pricing and available flights
- I survived the flight
- Flight attendants on flight were good
- Flight schedule
- Poor customer service
- Customer relations
- Delay after delay
- Bad customer service
- Worst customer service on any airline i have ever flown on
- Lack of taking responsibility
American Airlines and Delta Airlines Most Positive Reviews
American Airlines and Delta Airlines Most Critical Reviews
American Airlines and Delta Airlines Latest Reviews
American Airlines and Delta Airlines Products and Services
- American Airlines Flight (269 reviews)
- American Airlines Customer Care (84 reviews)
- American Airlines Flight Attendant (62 reviews)
- Delta Airlines Flight (346 reviews)
- Delta Airlines Customer Care (76 reviews)
- Delta Airlines Flight Booking (75 reviews)
How would you compare American Airlines vs Delta Airlines?
*** holes American Airlines
The worse every vacation in human history
I'm first left Toronto end of this February via. Dallas ending in Leon Mexico
Arrived Dallas learning I was booked to Monterey don't even know where it is.
May France
I remember the booking agent saying over m over Monterey , I said no idiots Lion
Went on for *** weeks Finally I gave up thinking that most be the names airport , lIke KFC etc Had to buy new flights $650 plus 150 hotel. And was kidnapped Booking agent ONE TRAVEL, WONT GIVE ME MONEY BACK a d won't let me listen to recorded phone calls , Don't speak English english The. Way back fr JIM to Toronto reused entry on flights 3 times by TBA , had no were to stay got frost bighg, of policeman took me too the hospital .
They wreaked mackbook, cell, hospital costs etc More then 8000 US. Now one at AA now what to do, they don't care until media does Can any one help me Please I'm never returning to the Stats Chris Desjardins 416 244 6712