Start a new comparison
Delete
  • 2 ISSUES RESOLVED
  • 641 TOTAL REVIEWS
  • $330K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Number of Destinations
  • Finally getting home 7
  • Worse customer service at any level 3
  • Pricing and available flights 3
  • Miles 2
  • Using miles 1

Customers don't like

  • Poor customer service34
  • Customer relations10
  • Delay after delay8
  • Rude attendant6
  • Agents not telling truth6
Delete

Cheapfareguru

Travel Agencies
Has verified representatives
  • 0 ISSUES RESOLVED
  • 35 TOTAL REVIEWS
  • $6K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Number of Destinations
  • Easy booking and good price 2
  • Website and easy booking with great prices 1
  • Userfriendly 1

Customers don't like

  • For poor service and response5
  • False advertising for 24-7 service and poor customer service3
  • Cheating2
  • Unreliable products1
  • Reschedule the ticket where they need it1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel