American Airlines vs Avianca

Start a new comparison
Delete
  • 2 ISSUES RESOLVED
  • 537 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Number of Destinations
  • Finally getting home 7
  • Worse customer service at any level 3
  • Worst 3
  • Miles 2
  • Pricing and available flights 2

Customers don't like

  • Poor customer service25
  • Customer relations24
  • Delay after delay13
  • Lack of help resolving issues10
  • Rude attendant9

Products by American Airlines

No items

Delete

Avianca

Transport
  • 0 ISSUES RESOLVED
  • 11 TOTAL REVIEWS
  • $400 CLAIMED LOSSES
  • $400 AVERAGE LOSS
1.0
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
Number of Destinations

No items

Customers don't like

  • Customer service and that they only speak spanish on weekends1

Products by Avianca

No items

Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Post Comment
Cancel
Be first to start a discussion.