PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Regal Cinemas and Amc Theatres as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Regal Cinemas
Amc Theatres

Regal Cinemas and Amc Theatres Overview

Total reviews
597
517
Company responses
0
0
Issues resolved
2
4

Regal Cinemas was first mentioned on PissedConsumer on Mar 1, 2011 and since then this brand received 597 reviews. It is 80 reviews more than Amc Theatres received since Aug 29, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Amc Theatres customer support team than with Regal Cinemas customer service.

Regal Cinemas and Amc Theatres Consumer Ratings

Rank
8 out of 251 in Cinemas and Theaters category
10 out of 251 in Cinemas and Theaters category
Customer service
7 in category
8 in category
Price Affordability
9 in category
10 in category
Staff
5 in category
4 in category

According to consumer ratings and reviews, Regal Cinemas ranks 2 points higher in the Cinemas and Theaters category than Amc Theatres. People gave Regal Cinemas 1.7 stars for Customer service criterion in Cinemas and Theaters category and it is 10 points higher than the worst rated brand in this category. At the same time, Amc Theatres was rated 1.6 stars for Customer service criterion in this category and it is 9 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Regal Cinemas has a higher rating than Amc Theatres. Regarding Staff criterion, consumers gave Regal Cinemas 2 stars and it is 71% greater than other in category. Amc Theatres however was rated 2 stars and it is 76% greater than other in category.

Regal Cinemas and Amc Theatres Rating Details

Customer service
1.7 (267 reviews)
1.6 (273 reviews)
Reviewer's quote

Worst customer service ever. I brought five tickets to go to the theater. I was taking my son and his friends...

Latisha R

Well if we hadn't waited forever in line (that had us & 2 other customers waiting in line for tickets that's it) to get tickets then we would have been able to get popcorn for my 2 kids. The person that was selling the tickets got up in the middle of helping the 1st customers didn't say...

Christy F
Price Affordability
2.3 (225 reviews)
2.1 (225 reviews)
Reviewer's quote

...As opposed to regular ticket price you would save 3. 00 dollars. 8...

Charles g

...The fact stands I was thinking one price and slapped with anothef without being told before. DECEPTION. So for the most part the management at the Great Falls AMC theater arn't very kind or helpful to the costumers...

Tina S
Staff
2 (225 reviews)
2 (241 reviews)
Reviewer's quote

Went to the theater on friday for 4:30 show, staff does like speaking to customers, wasn't greeted when we approached the concession stand employees huddle up talking never asked if we need anything so went to our movie walking in it smelled really bad like urine we moved 3 times then i went to the...

Brandi C

This theater location might be new for AMC but this place needs a whole new remodel, better staff, and security presence as teenagers are out causing trouble, racing vehicles in the garages, and acting like they have no sense of life. What has happened to these parents who don’t care anymore about...

Elijah W

Regal Cinemas and Amc Theatres Pros and Cons

Pros
  • Seats
  • Movies offered
  • Location
  • Never had a problem before
  • Location
  • Movie screens and sound
Cons
  • Customer service
  • Management not cooperative
  • Bad customer service and failure to honor discount
  • Customer service
  • Management and employees
  • Poor service

Regal Cinemas and Amc Theatres Most Positive Reviews

Top rated reviews
5

Me and 7 of my friends drove an hour to go see Ouija which was posted on their website that it was showing at 9. When...

5

We are older adults and my disabled husband and I were singled out. Amc employee was inappropriate as he demanded...

Regal Cinemas and Amc Theatres Most Critical Reviews

Lowest rated reviews
1

My fiance and i visited Regal Cinemas cypress creek in fort lauderdale Florida on October 11, 2014 where the both of us...

1

Had a similar issue in AMC movies on powder mill road in Beltsville, unlike yours my encounter was with the manager, ...

Regal Cinemas and Amc Theatres Latest Reviews

Recent published reviews

On Monday night at 6:05p.m. I went to purchase tickets .It was a gift ,so that was the reason I got them so early....

Read all 597 reviews
1.6

went to the AMC thoroughbred 4457 franklin TN 37067 last night 12/10/19 @ 830pm to see frozen 2. We got there @ 835pm...

Read all 517 reviews

Regal Cinemas and Amc Theatres Products and Services

Most reviewed product and services
  • Regal Cinemas Customer Care (97 reviews)
  • Regal Cinemas Manager (67 reviews)
  • Regal Cinemas Movie Ticket (49 reviews)
  • Amc Theatres Customer Care (94 reviews)
  • Amc Theatres Manager (55 reviews)
  • Amc Theatres Sanitary Conditions (42 reviews)