PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Regal Cinemas and Amc Theatres as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Regal Cinemas
Amc Theatres

Regal Cinemas and Amc Theatres Overview

Total reviews 637 601
Company responses 0 0
Issues resolved 2 4

Regal Cinemas and Amc Theatres Consumer Ratings

Rank
10 out of 183 in Cinemas and Theaters category
13 out of 183 in Cinemas and Theaters category
Customer service
No votes
9 in category
Price Affordability
No votes
12 in category
Website
No votes
12 in category
Exchange, Refund and Cancellation Policy
No votes
10 in category

Regal Cinemas and Amc Theatres Rating Details

Customer service
No votes
1.6 (305 reviews)
Reviewer's quote

...I have been trying to reach customer service or corporate but nothing..

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...How can there be an expiration on something you pay for??? Would like it reactivated! 6006496615007609370 $25 Receipt is faded and unreadable Worst customer service Ive ever experienced..

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Price Affordability
No votes
2.1 (249 reviews)
Reviewer's quote

...As opposed to regular ticket price you would save 3. 00 dollars. 8...

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...i know covid19 has changed things , but, i took my bucket in and was told that I had to purchase a bag for the bucket price with no refills, I did talk to the manager on duty that dayand was told the same thing. I poured the bag into the bucket and it was just over half full in the bucket...

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Website
No votes
2.1 (250 reviews)
Reviewer's quote

...That is one of the reasons why I am on this website. I go to the movies to relax and be stressfree not to look for my seat in the dark and hope I'm not sitting next to a group of loud kids or obnoxious people. Almost saw two fights yesterday because of assigned seating in Kingston ma...

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...There is no update on AMC website. AMC corporate should be following State executive orders during COVID 19 in order to keep their website updated..

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Exchange, Refund and Cancellation Policy
No votes
1.9 (221 reviews)
Reviewer's quote

I have not heard from them and not received my refund..

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...I’d like a refund. $50 is a lot of money. Will you please get back to me and let me know how to go about getting my refund...

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Regal Cinemas and Amc Theatres Pros and Cons

Pros
  • Movies offered
  • Seats
  • Reclining chairs
  • Location
  • Never had a problem before
  • Movie screens and sound
Cons
  • Customer service
  • Management not cooperative
  • Bad customer service and failure to honor discount
  • Customer service
  • Poor service
  • Management and employees

Regal Cinemas and Amc Theatres Most Positive Reviews

Top rated reviews
5

Me and 7 of my friends drove an hour to go see Ouija which was posted on their website that it was showing at 9. When...

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5

We are older adults and my disabled husband and I were singled out. Amc employee was inappropriate as he demanded...

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5

My name is Eric Weate. I am an employee at Regal Indian Mound 11 Movie Theater. I am being discriminated against by my...

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5

The employs were bad they did not have any respect for me and others I did not feel respected

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Regal Cinemas and Amc Theatres Most Critical Reviews

Lowest rated reviews
1

My fiance and i visited Regal Cinemas cypress creek in fort lauderdale Florida on October 11, 2014 where the both of us...

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1

Had a similar issue in AMC movies on powder mill road in Beltsville, unlike yours my encounter was with the manager, ...

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1

We went to the movie theater, Regal Cinemas South Beach 18 on November 1st, 2014. We went to see Wipsplash @ the 5:05 s...

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1

me and my girlfriend went to watch the avengers it was so uncomfortable I was standing for one and a half hour just to...

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Regal Cinemas and Amc Theatres Latest Reviews

Recent published reviews
No votes

Unfortunately I chose the wrong movie theater when I bought 3 tickets to watch tenet. I called the lady at your front...

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2.8

i am a amc stub member for several years for the past 3 years i have purchased a refillable bucket, i purchased ours for...

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No votes

The manger told me she couldnt do a refund because it needed to be on the same day. She also told me the movie 42 was no...

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3.1

Renovation. We would be more apt to visit a theater with leather seats that we can wipe down prior to sitting. Our...

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Regal Cinemas and Amc Theatres Products and Services

Most reviewed product and services
  • Regal Cinemas Customer Care (100 reviews)
  • Regal Cinemas Manager (70 reviews)
  • Regal Cinemas Movie Ticket (49 reviews)
  • Amc Theatres Customer Care (109 reviews)
  • Amc Theatres Manager (72 reviews)
  • Amc Theatres Sanitary Conditions (50 reviews)