Regal Cinemas vs Amc Theatres
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Regal Cinemas
Amc Theatres
A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Regal Cinemas
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- 2 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 588 TOTAL REVIEWS
Rank
7 out of 250
in Cinemas and Theaters category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS649
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SUCCESSFUL63%
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AVG CALL DURATION03:40
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ISSUES RESOLVED15%
Top Products and Services
Amc Theatres
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- 3 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 478 TOTAL REVIEWS
Rank
10 out of 250
in Cinemas and Theaters category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS282
-
SUCCESSFUL37%
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AVG CALL DURATION04:44
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ISSUES RESOLVED21%
Top Products and Services
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Top Rated Regal Cinemas Reviews
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Regal Cinemas - Why the processng fee?
I bought two tickets on the Regal website for a movie and they charged a $3.00 processing fee. Why! This is their website, I am doing all the work,...
Regal Cinemas - Regal Cinema Movie theater Bathrooms
I have reported a bathroom hygiene problem of the highest health code level to the local Board of Health concerning Regal Cape Cod Mall movie theater...
Regal Cinemas - Horrible customer service
I was thinking of going to a movie the weekend of 8/24-25 and when browsing the Regal App I noticed the promotion for The Peanut Butter Falcon which s...
Regal Cinemas - Long Term Customer Complaints
Phone: 404-543-7777; Hollywood 24 Atlanta; I have 7 complaints. 1) I do not like numbered seating. When at the box office, you can't read the numbers...
Top Rated Amc Theatres Reviews
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Amc Theatres - AMC Theaters Really Don't Know Their Own Businessw
AMC Theater in Rockaway NJ is one of the better theaters in the chain and it's dirty, understaffed, untrained, unmanaged, etc, etc. To start...
Amc Theatres - Complaint of manager
I am furious that a man who did not identify himself tapped my shoulder wearing a du-rag, and fitted sports cap demanding I shut off my phone. I told...
Amc Theatres - Egregious Customer Service
Earlier today, I attempted to purchase movie tickets online. Using Chrome, I go to AMC's website, find my theater, find my movie, select a time. So fa...
Amc Theatres - Expired tickets
hi I have 15 expired AMC tickets, I guess even though there's no expiration date on the tickets. I have 6 black 6 red and 3 popcorn tickets. The...
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How would you compare Regal Cinemas vs Amc Theatres?
When theatres are doing to good,unfortunately they treat you like a number! This holiday season I noticed more than usual influx of patrons,good for them,bad for you,especially if your a regular,so you have to ask yourself,is it worth going to the same theatre you been patronizing for years,will it really matter if you go to another theatre,I don't think so.
Regal in my opinion need to train their managers and/or employees with the mindset of showing great customer services as the customer is really who they are working for. Their job is to accommodate the customer.
I had a horrible experience with a manager and cashier at the Regal theatre off of I-10 in Houston, Texas on Saturday, July 22, 2017 @ 12:00 noon. My daughter and I went to the movies to see Girl Trip with my grandson who is 15 months old as we always do. The cashier said are you taking him in? I said yes she said you can't take him in due to a new policy.
We asked her when did it come into effect she couldn't tell us and turned us away. My daughter wanted to get clarity from a manager so we asked to speak to the manager who was extremely rude. First of all when he came out he went to the other side of the counter from where we were we walked over to him and in so many words he told us that the policy was in effect. My daughter asked how long he said over a year and said and today he was enforcing it.
I joined their membership and have yet to go to the movies where my card worked. It's like talking to yourself when asking one of the associates for help. They just tell you to go on line and in so many words figure it out yourself. Since my incident Saturday, July 22, 2017 at 12:00 p.m.
I will no longer patronize that location or any other theatre and will be telling all my friends and family not to patronize them. I went to AMC Fountains 18 where they received us and treated us like they were happy we were there.