PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amc Theatres and Regal Cinemas as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amc Theatres
Regal Cinemas

Amc Theatres and Regal Cinemas Overview

Total reviews 601 638
Company responses 0 0
Issues resolved 4 2

Amc Theatres and Regal Cinemas Consumer Ratings

Rank
13 out of 183 in Cinemas and Theaters category
10 out of 183 in Cinemas and Theaters category
Customer service
10 in category
9 in category
Product or Service Quality
13 in category
12 in category
Website
13 in category
11 in category
Price Affordability
13 in category
12 in category

Amc Theatres and Regal Cinemas Rating Details

Customer service
1.6 (305 reviews)
1.7 (285 reviews)
Reviewer's quote

...How can there be an expiration on something you pay for??? Would like it reactivated! 6006496615007609370 $25 Receipt is faded and unreadable Worst customer service Ive ever experienced..

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...I have been trying to reach customer service or corporate but nothing..

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Product or Service Quality
1.8 (252 reviews)
2 (197 reviews)
Reviewer's quote

I wanted some help in resolving that issue, but when I looked for a way to contact customer service on your site I could only find FAQs and request a refund. Nowhere on the AMC site is there a phone number, an email, or a chat to help resolve any issues. That in itself is lousy customer service, I...

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We had to walk outside, down the street, and around the corner to find a dirty service elevator that shopping center employees use to transport large trash receptacles. Once we went up to another level in the service elevator, we had to walk through a parking garage and then to another elevator,...

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Website
2.1 (250 reviews)
2.4 (230 reviews)
Reviewer's quote

...There is no update on AMC website. AMC corporate should be following State executive orders during COVID 19 in order to keep their website updated..

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...That is one of the reasons why I am on this website. I go to the movies to relax and be stressfree not to look for my seat in the dark and hope I'm not sitting next to a group of loud kids or obnoxious people. Almost saw two fights yesterday because of assigned seating in Kingston ma...

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Price Affordability
2.1 (249 reviews)
2.3 (240 reviews)
Reviewer's quote

...i know covid19 has changed things , but, i took my bucket in and was told that I had to purchase a bag for the bucket price with no refills, I did talk to the manager on duty that dayand was told the same thing. I poured the bag into the bucket and it was just over half full in the bucket...

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...As opposed to regular ticket price you would save 3. 00 dollars. 8...

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Amc Theatres and Regal Cinemas Pros and Cons

Pros
  • Location
  • Never had a problem before
  • Movie screens and sound
  • Movies offered
  • Seats
  • Reclining chairs
Cons
  • Customer service
  • Poor service
  • Management and employees
  • Customer service
  • Bad customer service and failure to honor discount
  • Management not cooperative

Amc Theatres and Regal Cinemas Most Positive Reviews

Top rated reviews
5

We are older adults and my disabled husband and I were singled out. Amc employee was inappropriate as he demanded...

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5

Me and 7 of my friends drove an hour to go see Ouija which was posted on their website that it was showing at 9. When...

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5

The employs were bad they did not have any respect for me and others I did not feel respected

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5

My name is Eric Weate. I am an employee at Regal Indian Mound 11 Movie Theater. I am being discriminated against by my...

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Amc Theatres and Regal Cinemas Most Critical Reviews

Lowest rated reviews
1

Had a similar issue in AMC movies on powder mill road in Beltsville, unlike yours my encounter was with the manager, ...

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1

My fiance and i visited Regal Cinemas cypress creek in fort lauderdale Florida on October 11, 2014 where the both of us...

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1

me and my girlfriend went to watch the avengers it was so uncomfortable I was standing for one and a half hour just to...

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1

We went to the movie theater, Regal Cinemas South Beach 18 on November 1st, 2014. We went to see Wipsplash @ the 5:05 s...

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Amc Theatres and Regal Cinemas Latest Reviews

Recent published reviews
2.8

i am a amc stub member for several years for the past 3 years i have purchased a refillable bucket, i purchased ours for...

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1

My 15 year old daughter and I visited your Strawbridge theater today at 3 pm and saw Tenant. What I'm about to say is...

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3.1

Renovation. We would be more apt to visit a theater with leather seats that we can wipe down prior to sitting. Our...

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No votes

Unfortunately I chose the wrong movie theater when I bought 3 tickets to watch tenet. I called the lady at your front...

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Amc Theatres and Regal Cinemas Products and Services

Most reviewed product and services
  • Amc Theatres Customer Care (109 reviews)
  • Amc Theatres Manager (72 reviews)
  • Amc Theatres Sanitary Conditions (50 reviews)
  • Regal Cinemas Customer Care (100 reviews)
  • Regal Cinemas Manager (70 reviews)
  • Regal Cinemas Movie Ticket (49 reviews)