PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amc Theatres and Red Robin as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amc Theatres
Red Robin

Amc Theatres and Red Robin Overview

Total reviews
515
775
Company responses
0
0
Issues resolved
3
5

Red Robin was first mentioned on PissedConsumer on Jan 16, 2011 and since then this brand received 775 reviews. It is 260 reviews more than Amc Theatres received since Aug 29, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Amc Theatres customer support team and Red Robin customer service.

Amc Theatres and Red Robin Consumer Ratings

Rank
10 out of 250 in Cinemas and Theaters category
133 out of 5046 in Cafes, Restaurants and Bars category
Customer service
8 in category
105 in category
Staff
4 in category
93 in category
Website
11 in category
118 in category

Amc Theatres and Red Robin Rating Details

Customer service
1.6 (271 reviews)
1.9 (357 reviews)
Reviewer's quote

...They offered a refund and that they would play it the next day at the same time, but I found out I wasn't going to make it, so I called them to get a refund, but they didn't answer, so I called customer service but since I watched the movie already, I couldn't get a refund..

Toinette

...Concerned Customer- Jessica G..

Jessica G
Staff
2 (240 reviews)
2 (340 reviews)
Reviewer's quote

This theater location might be new for AMC but this place needs a whole new remodel, better staff, and security presence as teenagers are out causing trouble, racing vehicles in the garages, and acting like they have no sense of life. What has happened to these parents who don’t care anymore about...

Elijah W

... Newark Delaware not only did our meal take wait way too long we were in your establishment for well over an hour and a half waiting for a couple burgers wait staff was great kitchen staff was a joke watching things fly around the kitchen being thrown by your employees and your piece of crap manager just laughing about it came over and didn'...

William M
Website
2.2 (226 reviews)
2.6 (264 reviews)
Reviewer's quote

...Now able to log in on website, but app is still having a problem. Representative said there’s a glitch in the app. Glad that I can get on AMC website but app is faster when working...

Randal

...After showing them that the website clearly states that it was dine-in or take-out, they said they would honor it. After waiting another 15 minutes for someone to come take our order, we left and went across the street to Chili's. I appreciate your generosity, but the staff today were rude...

Robin N

Amc Theatres and Red Robin Pros and Cons

Pros
  • Never had a problem before
  • Location
  • Movie screens and sound
  • Food
  • Burgers
  • Food was fine
Cons
  • Customer service
  • Management and employees
  • Poor service
  • Customer service
  • Service
  • Quilty food

Amc Theatres and Red Robin Most Positive Reviews

Top rated reviews
5

We are older adults and my disabled husband and I were singled out. Amc employee was inappropriate as he demanded...

5

I had the worse experience yesterday, Aug. 26th at the Hillsboro TV Hwy. Red Robin. I HATE that computer item at the...

Amc Theatres and Red Robin Most Critical Reviews

Lowest rated reviews
1

Had a similar issue in AMC movies on powder mill road in Beltsville, unlike yours my encounter was with the manager, ...

1

Birthday Dinner "” Yesterday was my elder daughter's birthday. She turned 7. Where has the time gone . . . .

Anywa...

Amc Theatres and Red Robin Latest Reviews

Recent published reviews
1

I went to AMC Edinburg 18 on Dec 10 to watch Promare (Redux) but the theater showed the wrong movie, and they didn't...

Read all 515 reviews

As so many of us are Seniors and living alone, and the only coupons are
dine-in or for '2'. I am 73. I'd love a Red Robin...

Read all 775 reviews

Amc Theatres and Red Robin Products and Services

Most reviewed product and services
  • Amc Theatres Customer Care (93 reviews)
  • Amc Theatres Manager (55 reviews)
  • Amc Theatres Sanitary Conditions (42 reviews)
  • Red Robin Customer Care (98 reviews)
  • Red Robin Burger (97 reviews)
  • Red Robin Manager (79 reviews)