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Amc Theatres

Entertainment
  • 2 ISSUES RESOLVED
  • 227 TOTAL REVIEWS
  • $1.6K CLAIMED LOSSES
  • $41 AVERAGE LOSS
1.9
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Staff was friendly and resposive 1
  • Seating is comparable to regal 1
  • Only theater showing a particular movie 1
  • Nice attitudes of most employees 1
  • Movie logan 1

Customers don't like

  • No leadership4
  • Refund policy3
  • Poor service3
  • Lack of response after customer initiated email and call3
  • Rewards program alienated me as a consumer2
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Disney Movie Club

Entertainment
  • 5 ISSUES RESOLVED
  • 584 TOTAL REVIEWS
  • $22K CLAIMED LOSSES
  • $161 AVERAGE LOSS
2.0
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Selection 6
  • Price 5
  • Movies ordered 5
  • Lots of movies for sale 5
  • Disney movies 5

Customers don't like

  • Customer service13
  • Whole set up4
  • Problem resolution4
  • Practices and customer relations4
  • How they handled the complaint4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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