PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ambit Energy and Reliant Energy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ambit Energy
Reliant Energy

Ambit Energy and Reliant Energy Overview

Total reviews
248
47
Company responses
0
0
Issues resolved
2
0

Ambit Energy was first mentioned on PissedConsumer on Jul 17, 2008 and since then this brand received 248 reviews. It is 201 reviews more than Reliant Energy received since Jul 14, 2009.

Ambit Energy and Reliant Energy Consumer Ratings

Rank
48 out of 1058 in Utility category
108 out of 1058 in Utility category
Customer service
33 in category
96 in category
Website
42 in category
99 in category
Staff
40 in category
109 in category

According to consumer ratings and reviews, Ambit Energy ranks 60 points higher in the Utility category than Reliant Energy. People gave Ambit Energy 2.2 stars for Customer service criterion in Utility category and it is 251 points higher than the worst rated brand in this category. At the same time, Reliant Energy was rated 1.3 stars for Customer service criterion in this category and it is 188 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Ambit Energy has a higher rating than Reliant Energy. Regarding Staff criterion, consumers gave Ambit Energy 2.1 stars and it is 86% greater than other in category. Reliant Energy however was rated 1.4 stars and it is 62% greater than other in category.

Ambit Energy and Reliant Energy Rating Details

Customer service
2.2 (84 reviews)
1.3 (18 reviews)
Reviewer's quote

...Customer service is located in another country and you will be on hold for at least 45 mins to an hour. Ambit has been bought and sold like a used car, like most other electric providers. Consumer be aware of all electricity providers..

PissedConsumer1669792

...I am on an average plan,their customer service is a joke. Never can get a strait answer as to why my bill increase is so huge,don't have but two a/c 5500 btu rest of the house is uninhabitable due to the heat. Guess I will just get power turned off,can't afford to pay these bandits..

Sean B
Website
2.7 (76 reviews)
1.9 (13 reviews)
Reviewer's quote

...Each customer has a personal website where they can track their usage and what the rates are doing. Everything is above board. My consultant explained all these things very carefully and is the go to person when I had a question or concern and everything was handled quickly to my full satisfaction...

PissedConsumer828676

Can’t talk to a person .how can I get to talk to someone about my bill.

PissedConsumer1686144
Staff
2.1 (76 reviews)
1.4 (14 reviews)
Reviewer's quote

The first weekend after signing up, we were left without electricity because of miscommunication on the part of Ambit staff that arranged for the electricity switch. My family and I were forced to spend the weekend in a hotel. I let this fiasco pass and continued with Ambit for the next 9 years up...

Ivelisse N

Bedford, TEXAS -- Stay Very Faraway from this company! They will rip you off with their "average billing". They will put you on their highest rate and charge you out the *** When we finally cancelled, they sent us a final bill for over $500, even though they've already fleeced us for thousands. I...

Gharib

Ambit Energy and Reliant Energy Pros and Cons

Pros
  • Service
  • Savings
  • Saving money
  • That i had electricity
  • Customer service
  • Mobile application
Cons
  • Customer service
  • That they are thieves
  • Service
  • That they ripped me off and fleeced me
  • Pricing
  • Poor at best in obtaining resolution of a bill

Ambit Energy and Reliant Energy Most Positive Reviews

Top rated reviews
5

When I signed up for Ambit electric and natural gas, Ambit is a supplier, nothing changes, the same people who always...

4

I have Reliant at two different apartments and I am pleased with everything by them. The rates are decent and comparable...

Ambit Energy and Reliant Energy Most Critical Reviews

Lowest rated reviews
1

They save you money initially, and they slowly rip you off month by month until you wonder why you are paying so much. ...

1

Due to increase in costs, mortgage, insurance, taxes, etc. I had decided to go w/ another energy carrier. After...

Ambit Energy and Reliant Energy Latest Reviews

Recent published reviews
1

Average usage for our 2000 sq ft home which is heated by gas is approx 250-300 kwh since we have solar. This number...

Read all 248 reviews
1

yourwebsite sucks trying to pay bill.

Read all 47 reviews

Ambit Energy and Reliant Energy Products and Services

Most reviewed product and services
  • Ambit Energy Electricity Supply (34 reviews)
  • Ambit Energy Customer Care (28 reviews)
  • Ambit Energy Account (23 reviews)
  • Reliant Energy Electricity Supply (9 reviews)
  • Reliant Energy Residential Electricity Supply (9 reviews)
  • Reliant Energy Customer Care (6 reviews)