PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ambit Energy and Reliant Energy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ambit Energy
Reliant Energy

Ambit Energy and Reliant Energy Overview

Total reviews 255 53
Company responses 0 0
Issues resolved 2 0

Ambit Energy and Reliant Energy Consumer Ratings

Rank
49 out of 783 in Utility category
102 out of 783 in Utility category
Customer service
35 in category
114 in category
Website
44 in category
131 in category
Price Affordability
49 in category
136 in category
Product or Service Quality
39 in category
80 in category

Ambit Energy and Reliant Energy Rating Details

Customer service
2.2 (88 reviews)
1.3 (21 reviews)
Reviewer's quote

...Customer service is located in another country and you will be on hold for at least 45 mins to an hour. Ambit has been bought and sold like a used car, like most other electric providers. Consumer be aware of all electricity providers..

Read full review

...I called and spoke with customer service in Mexico and Texas and was advised that they could do nothing about it. I had planned to return to Reliant possibly after my 3 months. Now I have a bill that should not be all on me because the customer service rep said my contract was up on 4/27...

Read full review
Website
2.6 (82 reviews)
1.8 (16 reviews)
Reviewer's quote

...they don have option to edit / delete the account number through thr website..

Read full review

I was conned by a Reliant representative in a Wal-Mart store. She convinced me that I would save money from my current plan if I switched and they would pay for me to switch. She had all of my plan information in front of her. She straight up LIED! I am now stuck in a 2 year contract that makes me...

Read full review
Price Affordability
2.4 (70 reviews)
1.4 (19 reviews)
Reviewer's quote

...the moment 1 year is up, they switch you to a variable rate which is always 80-90% higher than the incumbent rate (thats like almost double, its just plain price-gouging). They will not let you know and say they sent an email or some communication. The subject of the email will say something like 'Keep the good thing going with Ambit', and does not mention in subject...

Read full review

...I asked the lady what do I owe to get my account squared away and get my lights on? She gave me a price, I gave her my card #. Then I asked how soon will I have service? She said...

Read full review
Product or Service Quality
2.5 (70 reviews)
1.8 (21 reviews)
Reviewer's quote

...was lower during September than during August 2019, then why is the bill for September higher? ! See my usage record for the last 7 months: DateUsage Service Period AmountRate 09/26/1908/01/19 – 08/30/19$495. 0322. 1¢ 08/29/19 07/02/19 –...

Read full review

...I am on an average plan,their customer service is a joke. Never can get a strait answer as to why my bill increase is so huge,don't have but two a/c 5500 btu rest of the house is uninhabitable due to the heat. Guess I will just get power turned off,can't afford to pay these bandits..

Read full review

Ambit Energy and Reliant Energy Pros and Cons

Pros
  • Service
  • Savings
  • Saving money
  • That i had electricity
  • Customer service
  • Mobile application
Cons
  • Customer service
  • That they are thieves
  • Service
  • That they ripped me off and fleeced me
  • Pricing
  • Poor at best in obtaining resolution of a bill

Ambit Energy and Reliant Energy Most Positive Reviews

Top rated reviews
5

When I signed up for Ambit electric and natural gas, Ambit is a supplier, nothing changes, the same people who always...

Read full review
5

Yes I was sent to talk to someone at my light company resigns and I'm on this balance billing plan I have a 12-month...

Read full review
5

Everyone seems to be complaining about being switched out of the guaranteed savings plan with no warning and no knowledg...

Read full review
4

I have Reliant at two different apartments and I am pleased with everything by them. The rates are decent and comparable...

Read full review

Ambit Energy and Reliant Energy Most Critical Reviews

Lowest rated reviews
1

They save you money initially, and they slowly rip you off month by month until you wonder why you are paying so much. ...

Read full review
1

Due to increase in costs, mortgage, insurance, taxes, etc. I had decided to go w/ another energy carrier. After...

Read full review
1

AMBIT is a company with very deceptive practices . They get consultants to lure their friends and family to sign up ,...

Read full review
1

We were perfectly content with our electrical provider, (Center Point through Our Energy). Then came the knock on the do...

Read full review

Ambit Energy and Reliant Energy Latest Reviews

Recent published reviews
1

I was switched to this company without my knowledge; found out when I got a final bill from my utility company. I called...

Read full review
1

I was conned by a Reliant representative in a Wal-Mart store. She convinced me that I would save money from my current...

Read full review
No votes

I owed 50.00 over a 2 week period. I get unemployment so I go with that. I paid the reinstatement but I have to wait...

Read full review
2.4

I contacted Reliant in end February beginning March, because I was under the impression that my contract was to expire 4...

Read full review

Ambit Energy and Reliant Energy Products and Services

Most reviewed product and services
  • Ambit Energy Electricity Supply (36 reviews)
  • Ambit Energy Customer Care (29 reviews)
  • Ambit Energy Account (23 reviews)
  • Reliant Energy Residential Electricity Supply (10 reviews)
  • Reliant Energy Electricity Supply (9 reviews)
  • Reliant Energy Customer Care (7 reviews)