PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Liberty Power and Ambit Energy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Liberty Power
Ambit Energy

Liberty Power and Ambit Energy Overview

Total reviews
36
253
Company responses
0
0
Issues resolved
0
2

Liberty Power and Ambit Energy Consumer Ratings

Rank
215 out of 733 in Utility category
47 out of 733 in Utility category
Customer service
164 in category
35 in category
Diversity of Products or Services
144 in category
44 in category
Website
183 in category
44 in category
Exchange, Refund and Cancellation Policy
121 in category
33 in category

Liberty Power and Ambit Energy Rating Details

Customer service
1 (16 reviews)
2.2 (87 reviews)
Reviewer's quote

old sister in law was tricked into saying yes to switching electric service. she told the salesperson that she wanted to talk to me 1st, but he kept saying you have to say yes to all these questions and would not be obligated to anything until she got an email. She never received an email or any...

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...Customer service is located in another country and you will be on hold for at least 45 mins to an hour. Ambit has been bought and sold like a used car, like most other electric providers. Consumer be aware of all electricity providers..

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Diversity of Products or Services
1.3 (13 reviews)
2.6 (53 reviews)
Reviewer's quote

I was never told about the fee, or when I got the services 2+ years ago, the caller's english was so slurred I had trouble understanding anything he said. I did find there email address and sent them a letter, and am waiting for a reply. Its quite obvious to me that the company is somewhat less...

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i paid bill and expect my services to be turned when paid by credit card. If you turn off for non payment it should be where if i pay you what i owe along with disconnection fee my services should be turned on. It was a hot day and my food is now no good...

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Website
1.2 (13 reviews)
2.7 (80 reviews)
Reviewer's quote

I was considering changing electric companies due to some charges which were inconsistent. I checked with a group who looked for adequate billing for my size home and family. Today I received a call from your company the agent who called himself Roger wilson. He started with this and that and I...

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...they don have option to edit / delete the account number through thr website..

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Exchange, Refund and Cancellation Policy
1.1 (12 reviews)
2.2 (51 reviews)
Reviewer's quote

Scam!!!!!!!!! Scam scam scam scam!!!!

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...So I talked to the customer service lady and she told that I did two transactions(payment) which is why I cannot get any refund. That is just another method of ripping customer off. I’m so pissed off with those son of ***..

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Liberty Power and Ambit Energy Pros and Cons

Pros
  • Raised charges anyhow
  • No pros
  • Service
  • Savings
  • Saving money
Cons
  • Deceptive sales practice
  • Your onerous charge for cancellation
  • Vulgarity and deceptive sales practices
  • Customer service
  • That they are thieves
  • Service

Liberty Power and Ambit Energy Most Positive Reviews

Top rated reviews
No votes
5

When I signed up for Ambit electric and natural gas, Ambit is a supplier, nothing changes, the same people who always...

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No votes
5

Everyone seems to be complaining about being switched out of the guaranteed savings plan with no warning and no knowledg...

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Liberty Power and Ambit Energy Most Critical Reviews

Lowest rated reviews
1

Today around 5:00 pm, a sales representative from liberty power knocked my door and asked me that he would like to see...

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1

They save you money initially, and they slowly rip you off month by month until you wonder why you are paying so much. ...

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1

I am a customer of ComEd and not a customer of Liberty Power. I received a call today at 1:18 PM from phone...

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1

AMBIT is a company with very deceptive practices . They get consultants to lure their friends and family to sign up ,...

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Liberty Power and Ambit Energy Latest Reviews

Recent published reviews
No votes

I work for yall and I didn't get paid

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1.8

What happened to me was unacceptable

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No votes

A sales agent came to our door to offer service and I asked for more information via email. In no way did I ever agree...

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4.1

296 Sheppard chapel rd rogersville Tennessee i want to know

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Liberty Power and Ambit Energy Products and Services

Most reviewed product and services
  • Liberty Power Electricity Supply (5 reviews)
  • Liberty Power Customer Care (4 reviews)
  • Liberty Power Residential Electricity Supply (4 reviews)
  • Ambit Energy Electricity Supply (36 reviews)
  • Ambit Energy Customer Care (29 reviews)
  • Ambit Energy Account (23 reviews)