PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ambit Energy and Liberty Power as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ambit Energy
Liberty Power

Ambit Energy and Liberty Power Overview

Total reviews 255 35
Company responses 0 0
Issues resolved 2 0

Ambit Energy and Liberty Power Consumer Ratings

Rank
49 out of 783 in Utility category
216 out of 783 in Utility category
Customer service
36 in category
175 in category
Website
44 in category
186 in category
Product or Service Quality
39 in category
172 in category
Price Affordability
50 in category
188 in category

Ambit Energy and Liberty Power Rating Details

Customer service
2.2 (88 reviews)
1 (15 reviews)
Reviewer's quote

...Customer service is located in another country and you will be on hold for at least 45 mins to an hour. Ambit has been bought and sold like a used car, like most other electric providers. Consumer be aware of all electricity providers..

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old sister in law was tricked into saying yes to switching electric service. she told the salesperson that she wanted to talk to me 1st, but he kept saying you have to say yes to all these questions and would not be obligated to anything until she got an email. She never received an email or any...

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Website
2.6 (82 reviews)
1.2 (12 reviews)
Reviewer's quote

...they don have option to edit / delete the account number through thr website..

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I was considering changing electric companies due to some charges which were inconsistent. I checked with a group who looked for adequate billing for my size home and family. Today I received a call from your company the agent who called himself Roger wilson. He started with this and that and I...

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Product or Service Quality
2.5 (70 reviews)
1 (10 reviews)
Reviewer's quote

...was lower during September than during August 2019, then why is the bill for September higher? ! See my usage record for the last 7 months: DateUsage Service Period AmountRate 09/26/1908/01/19 – 08/30/19$495. 0322. 1¢ 08/29/19 07/02/19 –...

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...0001 but they re service fees are double than Comed so you end up with a way higher bill!!! Watch out!!! Also they "promised" a $50 gift card after 3 months of membership which you won't see it! It's only $25! Don't do the mistake of enrolling! I hope they go bankruptcy asap!!!!..

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Price Affordability
2.4 (70 reviews)
1 (11 reviews)
Reviewer's quote

...the moment 1 year is up, they switch you to a variable rate which is always 80-90% higher than the incumbent rate (thats like almost double, its just plain price-gouging). They will not let you know and say they sent an email or some communication. The subject of the email will say something like 'Keep the good thing going with Ambit', and does not mention in subject...

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Supervisor was rude and so who ever it was that answered my call. They assured me 3 days I decided to call on the third day because the person who came knocking at my door wouldnt answer his so called personal cell phone the day of signing up and trying to cancel. Liberty power is the worst company...

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Ambit Energy and Liberty Power Pros and Cons

Pros
  • Service
  • Savings
  • Saving money
  • Raised charges anyhow
  • No pros
Cons
  • Customer service
  • That they are thieves
  • Service
  • Deceptive sales practice
  • Your onerous charge for cancellation
  • Vulgarity and deceptive sales practices

Ambit Energy and Liberty Power Most Positive Reviews

Top rated reviews
5

When I signed up for Ambit electric and natural gas, Ambit is a supplier, nothing changes, the same people who always...

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No votes
5

Everyone seems to be complaining about being switched out of the guaranteed savings plan with no warning and no knowledg...

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No votes

Ambit Energy and Liberty Power Most Critical Reviews

Lowest rated reviews
1

They save you money initially, and they slowly rip you off month by month until you wonder why you are paying so much. ...

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1

Today around 5:00 pm, a sales representative from liberty power knocked my door and asked me that he would like to see...

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1

AMBIT is a company with very deceptive practices . They get consultants to lure their friends and family to sign up ,...

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1

I am a customer of ComEd and not a customer of Liberty Power. I received a call today at 1:18 PM from phone...

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Ambit Energy and Liberty Power Latest Reviews

Recent published reviews
1

I was switched to this company without my knowledge; found out when I got a final bill from my utility company. I called...

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No votes

I work for yall and I didn't get paid

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No votes

I owed 50.00 over a 2 week period. I get unemployment so I go with that. I paid the reinstatement but I have to wait...

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No votes

A sales agent came to our door to offer service and I asked for more information via email. In no way did I ever agree...

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Ambit Energy and Liberty Power Products and Services

Most reviewed product and services
  • Ambit Energy Electricity Supply (36 reviews)
  • Ambit Energy Customer Care (29 reviews)
  • Ambit Energy Account (23 reviews)
  • Liberty Power Electricity Supply (5 reviews)
  • Liberty Power Residential Electricity Supply (4 reviews)
  • Liberty Power Customer Care (4 reviews)