PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ambit Energy and Liberty Power as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ambit Energy
Liberty Power

Ambit Energy and Liberty Power Overview

Total reviews
248
29
Company responses
0
0
Issues resolved
2
0

Ambit Energy was first mentioned on PissedConsumer on Jul 17, 2008 and since then this brand received 248 reviews. It is 219 reviews more than Liberty Power received since Sep 26, 2011.

Ambit Energy and Liberty Power Consumer Ratings

Rank
48 out of 1058 in Utility category
204 out of 1058 in Utility category
Customer service
33 in category
166 in category
Website
42 in category
179 in category
Staff
40 in category
154 in category

According to consumer ratings and reviews, Ambit Energy ranks 156 points higher in the Utility category than Liberty Power. People gave Ambit Energy 2.2 stars for Customer service criterion in Utility category and it is 251 points higher than the worst rated brand in this category. At the same time, Liberty Power was rated 1 stars for Customer service criterion in this category and it is 118 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Ambit Energy has a higher rating than Liberty Power. Regarding Staff criterion, consumers gave Ambit Energy 2.1 stars and it is 86% greater than other in category. Liberty Power however was rated 1.1 stars and it is 54% worse than other in category.

Ambit Energy and Liberty Power Rating Details

Customer service
2.2 (84 reviews)
1 (12 reviews)
Reviewer's quote

...Customer service is located in another country and you will be on hold for at least 45 mins to an hour. Ambit has been bought and sold like a used car, like most other electric providers. Consumer be aware of all electricity providers..

PissedConsumer1669792

Liberty Power agents are scam artists using cheap tactics to enroll customer. They are door to door sales people forcing customers to show the existing bill and convert them into liberty power customers. Most of the times this happens customers without even knowing what is happening...

PissedConsumer1149323
Website
2.7 (76 reviews)
1.2 (9 reviews)
Reviewer's quote

...Each customer has a personal website where they can track their usage and what the rates are doing. Everything is above board. My consultant explained all these things very carefully and is the go to person when I had a question or concern and everything was handled quickly to my full satisfaction...

PissedConsumer828676

Got a visit from these guys last month and again this month. Both times they asked to see my electricity bill; first guy said he "wanted to be sure I was getting the correct rate", second guy today said I was entitled to a $100 gift card and just needed to sign something on his tablet. That got my...

Nathan M
Staff
2.1 (76 reviews)
1.1 (11 reviews)
Reviewer's quote

The first weekend after signing up, we were left without electricity because of miscommunication on the part of Ambit staff that arranged for the electricity switch. My family and I were forced to spend the weekend in a hotel. I let this fiasco pass and continued with Ambit for the next 9 years up...

Ivelisse N

Despite being warned repeatedly by police, property management and pissed off residents, company reps continue to solicit, usually under false and deceptive pretenses. They're particularly fond of targeting senior citizens. They'll claim they want to see your energy statement to "ensure you're...

Biscuit

Ambit Energy and Liberty Power Pros and Cons

Pros
  • Service
  • Savings
  • Saving money
  • Raised charges anyhow
Cons
  • Customer service
  • That they are thieves
  • Service
  • Deceptive sales practice
  • Your onerous charge for cancellation
  • Vulgarity and deceptive sales practices

Ambit Energy and Liberty Power Most Positive Reviews

Top rated reviews
5

When I signed up for Ambit electric and natural gas, Ambit is a supplier, nothing changes, the same people who always...

No votes

Ambit Energy and Liberty Power Most Critical Reviews

Lowest rated reviews
1

They save you money initially, and they slowly rip you off month by month until you wonder why you are paying so much. ...

1

Today around 5:00 pm, a sales representative from liberty power knocked my door and asked me that he would like to see...

Ambit Energy and Liberty Power Latest Reviews

Recent published reviews
1

Average usage for our 2000 sq ft home which is heated by gas is approx 250-300 kwh since we have solar. This number...

Read all 248 reviews

This company is the baddest I've seen. Please don't use this company. The customer service is worse.

Read all 29 reviews

Ambit Energy and Liberty Power Products and Services

Most reviewed product and services
  • Ambit Energy Electricity Supply (34 reviews)
  • Ambit Energy Customer Care (28 reviews)
  • Ambit Energy Account (23 reviews)
  • Liberty Power Residential Electricity Supply (4 reviews)
  • Liberty Power Customer Care (3 reviews)
  • Liberty Power Electricity Supply (3 reviews)