PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ambit Energy and Entrust Energy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ambit Energy
Entrust Energy

Ambit Energy and Entrust Energy Overview

Total reviews
248
64
Company responses
0
0
Issues resolved
2
1

Ambit Energy was first mentioned on PissedConsumer on Jul 17, 2008 and since then this brand received 248 reviews. It is 184 reviews more than Entrust Energy received since Oct 4, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Entrust Energy customer support team than with Ambit Energy customer service.

Ambit Energy and Entrust Energy Consumer Ratings

Rank
49 out of 1058 in Utility category
91 out of 1058 in Utility category
Customer service
33 in category
53 in category
Staff
40 in category
79 in category
Website
42 in category
66 in category

According to consumer ratings and reviews, Ambit Energy ranks 42 points higher in the Utility category than Entrust Energy. People gave Ambit Energy 2.2 stars for Customer service criterion in Utility category and it is 252 points higher than the worst rated brand in this category. At the same time, Entrust Energy was rated 1.7 stars for Customer service criterion in this category and it is 232 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Ambit Energy has a higher rating than Entrust Energy. Regarding Website criterion, consumers gave Ambit Energy 2.7 stars and it is 85% greater than other in category. Entrust Energy however was rated 2 stars and it is 77% greater than other in category.

Ambit Energy and Entrust Energy Rating Details

Customer service
2.2 (84 reviews)
1.7 (27 reviews)
Reviewer's quote

...Customer service is located in another country and you will be on hold for at least 45 mins to an hour. Ambit has been bought and sold like a used car, like most other electric providers. Consumer be aware of all electricity providers..

PissedConsumer1669792

I need to know if they are going to turn my electricity off right now at midnight tonight is there like a customer service that can tell me online..

Joelynn
Staff
2.1 (76 reviews)
1.7 (26 reviews)
Reviewer's quote

The first weekend after signing up, we were left without electricity because of miscommunication on the part of Ambit staff that arranged for the electricity switch. My family and I were forced to spend the weekend in a hotel. I let this fiasco pass and continued with Ambit for the next 9 years up...

Ivelisse N

I paid the last 35 dollars and they still havent reconnected my lights

Danaisha
Website
2.7 (76 reviews)
2 (25 reviews)
Reviewer's quote

...Each customer has a personal website where they can track their usage and what the rates are doing. Everything is above board. My consultant explained all these things very carefully and is the go to person when I had a question or concern and everything was handled quickly to my full satisfaction...

PissedConsumer828676

This company is Trouble.. We signed the contract for my business. First month got a whole different bill than the sample bill copy I had. I discussed that with the company and they said sorry for giving you the wrong bill. This is where I made a mistake that even knowing this bill is not matching...

PissedConsumer1680182

Ambit Energy and Entrust Energy Pros and Cons

Pros
  • Service
  • Savings
  • Saving money
  • Treatment
  • Promises
  • Pricing
Cons
  • Customer service
  • That they are thieves
  • Service
  • Being lied to by their sales door to door rep
  • I hate this company
  • Hidden fees

Ambit Energy and Entrust Energy Most Positive Reviews

Top rated reviews
5

When I signed up for Ambit electric and natural gas, Ambit is a supplier, nothing changes, the same people who always...

5

That's a freaking lie the rates depend where you live but here it's 8.15 and they do not raise it there is a price prote...

Ambit Energy and Entrust Energy Most Critical Reviews

Lowest rated reviews
1

They save you money initially, and they slowly rip you off month by month until you wonder why you are paying so much. ...

1

BAY AREA ALERT! This review is in regards to Entrust Energy's gas procurement program, also known as a Core Gas Aggregat...

Ambit Energy and Entrust Energy Latest Reviews

Recent published reviews
1

Average usage for our 2000 sq ft home which is heated by gas is approx 250-300 kwh since we have solar. This number...

Read all 248 reviews
1

I paid the last 35 dollars and they still havent reconnected my lights

Read all 64 reviews

Ambit Energy and Entrust Energy Products and Services

Most reviewed product and services
  • Ambit Energy Electricity Supply (34 reviews)
  • Ambit Energy Customer Care (28 reviews)
  • Ambit Energy Account (23 reviews)
  • Entrust Energy Sales Representative (9 reviews)
  • Entrust Energy Customer Care (8 reviews)
  • Entrust Energy Electricity Supply (6 reviews)