PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ambit Energy and Entrust Energy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ambit Energy
Entrust Energy

Ambit Energy and Entrust Energy Overview

Total reviews
254
65
Company responses
0
0
Issues resolved
2
1

Ambit Energy and Entrust Energy Consumer Ratings

Rank
47 out of 752 in Utility category
90 out of 752 in Utility category
Customer service
36 in category
60 in category
Website
43 in category
71 in category
Price Affordability
47 in category
93 in category
Product or Service Quality
40 in category
66 in category

Ambit Energy and Entrust Energy Rating Details

Customer service
2.2 (88 reviews)
1.7 (27 reviews)
Reviewer's quote

...Customer service is located in another country and you will be on hold for at least 45 mins to an hour. Ambit has been bought and sold like a used car, like most other electric providers. Consumer be aware of all electricity providers..

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I need to know if they are going to turn my electricity off right now at midnight tonight is there like a customer service that can tell me online..

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Website
2.7 (81 reviews)
2 (25 reviews)
Reviewer's quote

...they don have option to edit / delete the account number through thr website..

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This company is Trouble.. We signed the contract for my business. First month got a whole different bill than the sample bill copy I had. I discussed that with the company and they said sorry for giving you the wrong bill. This is where I made a mistake that even knowing this bill is not matching...

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Price Affordability
2.4 (70 reviews)
1.8 (21 reviews)
Reviewer's quote

...the moment 1 year is up, they switch you to a variable rate which is always 80-90% higher than the incumbent rate (thats like almost double, its just plain price-gouging). They will not let you know and say they sent an email or some communication. The subject of the email will say something like 'Keep the good thing going with Ambit', and does not mention in subject...

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...15 and they do not raise it there is a price protection to keep it from going up. It's dumb *** like you that don't know wtf their talking about. They are door to door people...

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Product or Service Quality
2.5 (69 reviews)
1.9 (25 reviews)
Reviewer's quote

...was lower during September than during August 2019, then why is the bill for September higher? ! See my usage record for the last 7 months: DateUsage Service Period AmountRate 09/26/1908/01/19 – 08/30/19$495. 0322. 1¢ 08/29/19 07/02/19 –...

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July 2019 Not getting bills on time and then you get a call saying they are turning service off. They tell you to go to a gas station to pay your bill. Don’t offer online payments...

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Ambit Energy and Entrust Energy Pros and Cons

Pros
  • Service
  • Savings
  • Saving money
  • Pricing
  • Treatment
  • Promises
Cons
  • Customer service
  • That they are thieves
  • Service
  • Being lied to by their sales door to door rep
  • I hate this company
  • Hidden fees

Ambit Energy and Entrust Energy Most Positive Reviews

Top rated reviews
5

When I signed up for Ambit electric and natural gas, Ambit is a supplier, nothing changes, the same people who always...

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5

That's a freaking lie the rates depend where you live but here it's 8.15 and they do not raise it there is a price prote...

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5

Everyone seems to be complaining about being switched out of the guaranteed savings plan with no warning and no knowledg...

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5

I don't trust review sites cus people only take the time to comment when they mad. Well imma be different! I love this...

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Ambit Energy and Entrust Energy Most Critical Reviews

Lowest rated reviews
1

They save you money initially, and they slowly rip you off month by month until you wonder why you are paying so much. ...

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1

BAY AREA ALERT! This review is in regards to Entrust Energy's gas procurement program, also known as a Core Gas Aggregat...

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1

AMBIT is a company with very deceptive practices . They get consultants to lure their friends and family to sign up ,...

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1

I thought something was up when he came over. I decided not to sign the paper and talked to my neighbor. They still...

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Ambit Energy and Entrust Energy Latest Reviews

Recent published reviews
1

So I work all day and I come home from work and boom my powers during COVID-19 thats against the law and I cant even...

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No votes

After 2 months of my already set up explained to me agreement, and 2 months charging me that amount that i understood...

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1.8

What happened to me was unacceptable

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No votes

I paid the last 35 dollars and they still havent reconnected my lights

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Ambit Energy and Entrust Energy Products and Services

Most reviewed product and services
  • Ambit Energy Electricity Supply (36 reviews)
  • Ambit Energy Customer Care (29 reviews)
  • Ambit Energy Account (23 reviews)
  • Entrust Energy Sales Representative (9 reviews)
  • Entrust Energy Customer Care (8 reviews)
  • Entrust Energy Electricity Supply (6 reviews)