PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Entergy and Ambit Energy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Entergy
Ambit Energy

Entergy and Ambit Energy Overview

Total reviews
488
252
Company responses
0
0
Issues resolved
4
2

Entergy and Ambit Energy Consumer Ratings

Rank
133 out of 734 in Utility category
47 out of 734 in Utility category
Customer service
95 in category
34 in category
Website
121 in category
44 in category
Product or Service Quality
109 in category
37 in category
Diversity of Products or Services
118 in category
42 in category

Entergy and Ambit Energy Rating Details

Customer service
1.4 (251 reviews)
2.2 (87 reviews)
Reviewer's quote

...The customer service I received was incredibly unhelpful, and I was informed there was nothing to be done other than to pay the bill..

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...Customer service is located in another country and you will be on hold for at least 45 mins to an hour. Ambit has been bought and sold like a used car, like most other electric providers. Consumer be aware of all electricity providers..

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Website
1.8 (234 reviews)
2.7 (79 reviews)
Reviewer's quote

... my bill will continue to be larger because of Etergy's system failure ans she stated Entergy does not offer Level Billing when a consumer can view Entergy'/s website the offer for Level Billing???????? Will file complaint FEC about fraudulent practices. an Entergy associate told me in a conversation Entergy has NEVER offered Level Billing!!!!!!!....

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...they don have option to edit / delete the account number through thr website..

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Product or Service Quality
1.5 (234 reviews)
2.6 (67 reviews)
Reviewer's quote

...storm damages you have the slowest restoration services. They charge exceedingly high fees and provide zero service. Disgusting !!!!..

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...was lower during September than during August 2019, then why is the bill for September higher? ! See my usage record for the last 7 months: DateUsage Service Period AmountRate 09/26/1908/01/19 – 08/30/19$495. 0322. 1¢ 08/29/19 07/02/19 –...

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Diversity of Products or Services
1.5 (225 reviews)
2.6 (53 reviews)
Reviewer's quote

...I will not recommend anyone getting services with them, they are a total ripoff. I hate Entergy with passion..

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i paid bill and expect my services to be turned when paid by credit card. If you turn off for non payment it should be where if i pay you what i owe along with disconnection fee my services should be turned on. It was a hot day and my food is now no good...

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Entergy and Ambit Energy Pros and Cons

Pros
  • We need lights
  • Power
  • Worthless
  • Service
  • Savings
  • Saving money
Cons
  • Customer service
  • Poor service
  • Customer care
  • Customer service
  • That they are thieves
  • Service

Entergy and Ambit Energy Most Positive Reviews

Top rated reviews
5

I been trying too get entergy to transfer my lights too my new address for the pass 4days now... Only because their...

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5

When I signed up for Ambit electric and natural gas, Ambit is a supplier, nothing changes, the same people who always...

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5

Hello good afternoon we have a problem in this apartment our address is 433 Culley Dr Apt B8 Jackson Ms 39206 Our...

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5

Everyone seems to be complaining about being switched out of the guaranteed savings plan with no warning and no knowledg...

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Entergy and Ambit Energy Most Critical Reviews

Lowest rated reviews
1

Entergy decided that they did not charge a $200 deposit to my account 5 years ago when I had my services transferred....

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1

They save you money initially, and they slowly rip you off month by month until you wonder why you are paying so much. ...

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1

I 've been receiving light bill from Entergy every single month. I have levelized billing.I've always paid my bill on...

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1

AMBIT is a company with very deceptive practices . They get consultants to lure their friends and family to sign up ,...

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Entergy and Ambit Energy Latest Reviews

Recent published reviews
1.4

10 days ago my new place was amazing. Out in a rural area of South West AR. And then ENTERGY came into my life. And...

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4.1

296 Sheppard chapel rd rogersville Tennessee i want to know

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No votes

I need to talk to a god damn person you ducking *** It should not be this hard to pay a *** bill!!

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4.5

Thank you for lowering my Moms bill! Cut in half.

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Entergy and Ambit Energy Products and Services

Most reviewed product and services
  • Entergy Residential Electricity Supply (104 reviews)
  • Entergy Electricity Supply (73 reviews)
  • Entergy Customer Care (69 reviews)
  • Ambit Energy Electricity Supply (36 reviews)
  • Ambit Energy Customer Care (29 reviews)
  • Ambit Energy Account (23 reviews)