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Ambit Energy

Utility
  • 1 ISSUES RESOLVED
  • 202 TOTAL REVIEWS
  • $54.7K CLAIMED LOSSES
  • $805 AVERAGE LOSS
2.5
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • Savings 6
  • Service 5
  • Saving money 4
  • Service and savings 2
  • Marketing 2

Customers don't like

  • That they are thieves4
  • Deceptive tactics3
  • Customer service3
  • Service2
  • Are theives2
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Direct Energy

Utility
Has verified representatives
  • 6 ISSUES RESOLVED
  • 596 COMPANY RESPONSES
  • 608 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
3.0
Customer service
Website
Staff
Diversity of Products or Services
Billing Practices
  • Initial contract price 7
  • Price 3
  • Not waiting on hold to long 3
  • Idea of a cost savings 3
  • Possiable savings 2

Customers don't like

  • False promises and run-around8
  • Variable price scam7
  • Their customer service5
  • Given the runaround5
  • Outrageous billing4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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